Charge Data Capture Specialist

ConvenientMD • Portsmouth, NH

2d

About The Position

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
The Opportunity
At ConvenientMD, the details matter. Every patient visit, every service delivered, and every piece of documentation plays a role in delivering high-quality care – and ensuring our teams can continue to serve our communities.
The Charge Data Capture Specialist plays a vital role in protecting the integrity of our revenue cycle by ensuring that the services our clinical teams provide are accurately captured, documented, and translated into billable charges. This position sits at the intersection of clinical operations and billing, partnering with teams across the organization to make sure no detail is missed and every service is accounted for.
If you enjoy solving puzzles, working with data, and collaborating with clinical teams to ensure accuracy and efficiency, this role offers the opportunity to make a meaningful impact behind the scenes of patient care.

Requirements

• High school diploma or equivalent required; associate’s degree or higher preferred.
• Experience in healthcare billing, charge capture, revenue cycle operations, or a related field.
• Strong attention to detail with a commitment to accuracy.
• Comfortable working within electronic health record (EHR) or billing systems.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Clear communicator who can collaborate effectively with both clinical and administrative teams.
• Analytical thinker with the ability to identify discrepancies and investigate root causes.
• Organized and process-driven, able to manage multiple tasks within time-sensitive billing cycles.
• Self-motivated team player who takes pride in maintaining accurate and reliable data.

Nice To Haves

• Preferred: familiarity with medical terminology and coding systems such as CPT and ICD-10.

Responsibilities

• Collect, verify, and enter charge data related to patient services and procedures.
• Review clinical documentation to ensure services performed are accurately reflected in billing records.
• Confirm coding accuracy and alignment with CPT and ICD-10 standards.
• Investigate missing or incomplete charges and collaborate with clinical teams to resolve discrepancies.
• Maintain detailed documentation supporting billing accuracy and regulatory compliance.
• Monitor charge capture workflows to identify trends, gaps, or opportunities for improvement.
• Partner with billing and coding teams to support timely and accurate claims submission.
• Assist in educating clinical and administrative staff on charge capture workflows and best practices.
• Stay current on payer requirements, billing regulations, and coding updates.
• Generate reports and insights that support revenue integrity and operational improvement.

Benefits

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees