Channel Renewal Account Manager
About The Position
Jellyvision ALEX® , is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience (for our employees and those of the customers we serve) – by scaling personalization, compassion and an earnest intent to be helpful in all that we do. Jellyvision people are a group of creative problem solvers who use good judgment, give each other honest feedback, engage in real debate, and snack frequently. We are curious, hungry, and humble—because we know this is how we’ll continue to make an impact. We’re kind, biased towards action, and sweat the details to create great experiences for those we serve. We are an inclusive, human-first workplace. Respect and trust for each other are foundational, and our equitable total rewards offerings support the lives and holistic well-being of our unique people. At Jellyvision, expect career experiences that challenge you, empower you to have a direct impact on our mission, and enable you to learn, try, and do while having fun along the way. Jellyvision is looking for an Account Manager who is charged with engaging and supporting our growing list of customers. You’ll directly support a group of customers and their reseller/broker partners, with the ultimate goal of retaining our customers and helping them make the most of their ALEX platform. You’ll own a book of business consisting of about 250 customers, where you’ll be responsible for guiding them through the path to renewing their business with Jellyvision each year. This is a quota carrying role.
Requirements
- 3+ years of successful experience in B2B sales, ideally within the insurance or insurtech space.
Nice To Haves
- Experience as a salesperson at a brokerage firm or insurance carrier.
- An understanding of the employee benefits landscape and current market trends.
- A background in business development, SaaS, or HR tech.
Responsibilities
- Lead the charge on customer success and growth strategies for your book of customers, which involves:
- Collaborating with reseller or broker partner and providing input on customer strategy
- Identifying features prime for customer adoption and spearheading that effort
- Qualifying intent with regard to annual renewals
- Communicating in lockstep with customers and partners
- Leading certain milestone calls (e.g. license kickoff, marketing support)
- Ad hoc administrative and sales support
- Selling to accounts with growth opportunities
- Running ALEX demos and pitches with consultative question asking
- Guiding customers through marketing strategies and analytics analysis
- Collaborating with the customer’s implementation/reseller/broker partner to strengthen the customer relationship
- Uncover opportunities with partners to refer new business to other sales team
- Respond to ad-hoc customer questions regarding marketing initiatives, analytics support, and general inquiries
- Create and maintain a stellar organization system for yourself and your team
- Listen and analyze customer calls to share best practices across the broader team
- Report to designated manager to strategize more effective and creative touchpoints
- Utilize Salesforce, Outreach, group inbox system (Front App), Office 365, G Suite, Looker, LinkedIn Sales Navigator with proficiency
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
