Channel Partner Manager

CAI World-Wide • Pittsburgh, PA

2d • Remote

About The Position

Graphic Communications, a CAI Division, is a leading global provider of industry-specific business and production software technology for the print industry. Graphic Communications’ integrated and automated offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty years dedicated to delivering best-in-class technology to the printing industry, it is our deeply held philosophy that we succeed when our customers thrive.
Position Overview: As a Channel Partner Manager, you will be responsible for the commercial and operational relationships with all partners within the Eastern US seaboard. Your key responsibilities will include: Partner relationship management and engagement Working with the Global Channel Director on Partner commercials/profitability and contract negotiation Partner retention and portfolio growth Expanding partnerships into new territories and delivering a pipeline of new business through existing and new partners Working with Channel Marketing to develop marketing and training materials/assets to support partner sales You will work closely with new partners to ensure a smooth, prompt onboarding experience. Working with the Technical Sales Specialist(s) to deliver exciting and fun sales training sessions to forge strong relationships with partners and their sales team to aid generate new pipeline creation. As Channel Partner Manager, you will have these main objectives: Achieve (and ideally exceed) Quarterly and Annual targets and objectives Build strong working relationships with partners and position eProductivity Software as a leader in the print industry Develop and grow partnership portfolio, effectively managing expansion into new territories, identifying cross-sell and upsell opportunities and ensuring no regrettable attrition. Drive and manage the pipeline of new business, working closely with partners and their sales teams to ensure growth and success Capture partner leads effectively and give real-time visibility to the business in our CRM platform. Working as a team and involving colleagues for creating the right expectations and delivering on those expectations. You will be a good fit if you are: Entrepreneurial, commercially smart & growth minded Have a desire to help partners succeed with their customers and prospects and able to relay that with strategies and tactics that can be adopted by our partners Confident, diligent with great interpersonal skills A highly dynamic and motivated professional with excellent presentation, communications and interpersonal skills; Fluent in English, German and French Capable of leveraging relations and (y)our knowledge of the partners Passionate about partnerships with at least 5 year’s experience in managing a partner network and partner business development. Persistent & driven to create wins for everyone Highly analytical, confident in drawing insights & presenting data to teams Self-starting and thrive on ownership & leadership

Requirements

• Entrepreneurial, commercially smart & growth minded
• Have a desire to help partners succeed with their customers and prospects and able to relay that with strategies and tactics that can be adopted by our partners
• Confident, diligent with great interpersonal skills
• A highly dynamic and motivated professional with excellent presentation, communications and interpersonal skills; Fluent in English, German and French
• Capable of leveraging relations and (y)our knowledge of the partners
• Passionate about partnerships with at least 5 year’s experience in managing a partner network and partner business development.
• Persistent & driven to create wins for everyone
• Highly analytical, confident in drawing insights & presenting data to teams
• Self-starting and thrive on ownership & leadership

Nice To Haves

• Candidates with additional language skills, ideally Dutch and Spanish
• Candidates with Graphic Arts / printing industry experience
• Candidates with a BA or MBA

Responsibilities

• Partner relationship management and engagement
• Working with the Global Channel Director on Partner commercials/profitability and contract negotiation
• Partner retention and portfolio growth
• Expanding partnerships into new territories and delivering a pipeline of new business through existing and new partners
• Working with Channel Marketing to develop marketing and training materials/assets to support partner sales
• Achieve (and ideally exceed) Quarterly and Annual targets and objectives
• Build strong working relationships with partners and position eProductivity Software as a leader in the print industry
• Develop and grow partnership portfolio, effectively managing expansion into new territories, identifying cross-sell and upsell opportunities and ensuring no regrettable attrition.
• Drive and manage the pipeline of new business, working closely with partners and their sales teams to ensure growth and success
• Capture partner leads effectively and give real-time visibility to the business in our CRM platform.
• Working as a team and involving colleagues for creating the right expectations and delivering on those expectations.

Benefits

• Receive a competitive salary
• Be enrolled on our Employee Benefits Scheme
• Generous holidays and other employee benefits
• Get the opportunity to be part of a rapidly growing business, providing an unrivalled opportunity to develop your skillset
• Be part of a collaborative, values-led team that is working hard to grow our business, our partner’s businesses and enable our customers to survive and thrive!
• Enjoy a great progression plan with opportunities for a long-standing career within our business
• Fantastic opportunity to hire & develop your own team in the future as the business grows and requires additional resource.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees