Channel Manager (NE)

Broadvoice

92d

About The Position

Broadvoice is looking for a Regional Channel Manager with CCaaS and UCaaS sales experience to join our growing team. In this dynamic role, you will cultivate, maintain, and expand relationships with partners to sell Broadvoice services. If you have CCaaS and UCaaS sales experience and strong relationship-building skills, we want to talk to you!

Requirements

A sales-orientation and customer-focus
A track record of CCaaS and UCaaS sales success in a Channel Sales environment
Experience in the telecommunications industry, specifically CCaaS and UCaaS
Exceptional rapport-building, verbal and written communication, and follow-up skills
Experience with CRM systems, preferably Salesforce
Experience using MS Office tools; technically savvy
Experience presenting to individuals or groups in person and via virtual meeting tools

Responsibilities

Recruit new and productive sales agents/channel partners
Educate partners on Broadvoice products, processes, and procedures
Attend sales calls with partners, conduct negotiations during the sales cycle, and assist in closing opportunities with end-users
Differentiate Broadvoice from the competition through consistent communication and ongoing training of products and new selling tools
Create business plans and monthly/quarterly revenue targets with top partners and provide timely, accurate reports and other information on partner activities
Travel as required according to business needs, which may include 2-3 annual industry trade shows
Collaborate with marketing and senior team members to provide direction on partner and market requirements
Work with sales operations, customer experience and business support to resolve customer and agent-related issues and escalations
Enhance and promote the Broadvoice name as a brand ambassador