Channel Manager I

Avant Communications LLC•Frisco, TX

1d•Hybrid

About The Position

Purpose of the Position: The Channel Manager I (CM-I) is responsible for tactically driving opportunities through the sales cycle for a group of reassigned AVANT Trusted Advisors in the respective market. These activities are performed primarily via telephone, in-market meetings, and email. The CM-I will actively participate in coordinated sales calls with the trusted advisors and Suppliers. The CM-I will be expected to meet or exceed target key performance metrics and quota. Limited Travel Required. This is a hybrid role, requiring the candidate to be based in the Frisco/Dallas area with the ability to work in our HQ office at least once per week, however, this is subject to change.

Requirements

A BS/BA degree from an accredited college/university; MBA or advanced degree in related field of study preferred
2-5 years’ experience in the IT or Telecom Channel
Excellent verbal and written communication skills
Excellent interpersonal and conflict resolution skills
Excellent ability to influence decision making at all levels of organization
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite or related software

Nice To Haves

Extremely well organized with strong attention to detail
Technologically savvy; including high familiarity with Word, Excel, and data base applications involving computer use and data entry
Uses logical, practical and systematic approach to problem solving
Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints
Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude
Creative problem-solving skills in assessing customer issues, identifying possible solutions, then implementing long-term strategy solutions
Thrive in an environment that values high efficiency, personal dependability, and organizational commitment
Ability to articulate well over the phone

Responsibilities

Recruit new trusted advisors in assigned market (exceptions will be made based on market)
First point of contact for escalations
Secondary contact for quotes and contracts
On-board and Re-board select partners which includes training on the Pathfinder, adoption of the automation processes via the Pathfinder, and introduction to vendors
Conduct Semi-Annual Reviews with select partners
Drive attendance at regular sales, in market events and technical trainings
Drive partner participation and sales through marketing campaigns and other programs
Manage all opportunities and funnel in Salesforce
Maintain a high level of knowledge on all products, programs and promotions
Enable Partners to Think AVANT First!