Channel Excellence Manager

wyzecam.com•Kirkland, WA

About The Position

We’re focused on building a more balanced portfolio of best-in-class retail partners and unlocking the full, cross-functional potential of those channels – from retail media and on-site experience to in-store execution and operations. We’re meaningfully investing in these retailers, and there’s clear upside in how we connect spend, data, and execution. The data exists, the opportunity is real – we’re looking for someone to own it and turn that potential into results. In this role, you’ll sit at the center of retailer data, marketing investment, and in-store performance, turning scattered signals into a clear story about what’s working, what’s not, and where to go next. You’ll be the one who takes under-leveraged channels and, through thoughtful analysis and decisive action, turns them into consistent, measurable growth drivers for Wyze. If you love the analytical side of ecommerce/retail but want more ownership than a pure reporting or campaign-ops role, this is a chance to run the engine instead of just reading the dashboard.

Requirements

2–5 years in digital operations experience ideally in CPG, consumer products, or consumer electronics
Proven track record of using data to move a number - lifting ROI/ROAS, improving productivity, or solving channel performance problems
Strong analytical toolkit: comfortable with large datasets, Excel/Sheets, and ideally familiar with SQL / BI tools (Snowflake, Tableau, Power BI or similar)
Ability to build structure out of messy data and move from “what happened” to “what we should do next”
Clear, concise communication - you can turn complex analysis into simple stories and options for stakeholders
Ability to drive cross‑functional work: you know how to pull in the right partners to get a decision made and executed
Ownership mindset – you don’t just report on channels, you feel responsible for how they perform

Responsibilities

Own the numbers for key retail partners
Build a clear view of channel health across our retail partners (online + in-store)
Define and track the KPI set that matters (ROI/ROAS, store productivity, distribution, promo impact, share vs. competitors)
Create simple, reliable dashboards and reports that give the team real visibility, not noise.
Pull and analyze data from retailer portals and internal tools to understand what’s driving performance
Spot patterns and anomalies and turn them into clear, prioritized recommendations
Partner with account managers, marketing, and finance to focus on the highest-impact moves
Take day-to-day ownership of retail.com performance across our key retailer.com platforms
Design and run tests (bids, budgets, placements, promos, keywords), then scale what works
Build a regular performance narrative: what we tried, what we learned, and what we’re doing next
Use retailer and internal data to monitor store-level performance and flag issues early
Develop hypotheses (shelf space, displays, OOS, promo compliance) and work with partners to fix them
Establish a lightweight, repeatable mechanism to catch and address in-store issues before they compound
Work closely with Retail Account Managers, Marketing, Finance, and Ops to align plans and execution
Collaborate with retailer-side teams to bring plans to life
Support planning and read-outs for major campaigns and seasonal moments in your channels