Channel Enablement - Product, Executive Director

JPMorgan Chase & Co.•Chicago, IL

About The Position

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director within the Digital Channels Enablement team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. This role involves leading content management for both web and mobile platforms to deliver seamless digital experiences. Including but not limited to managing digital strategy, advocating for the team and business, and serving as the primary liaison with key stakeholders. Strong agility and content management expertise are essential, along with overseeing the entire product delivery lifecycle.

Requirements

8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Extensive knowledge and user of content management applications such as Adobe Experience Manager
Experience with leading large teams in multiple locations

Nice To Haves

Recognized thought leader within a related field

Responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Develop and execute strategic vision to enhance and scale content management processes
Collaborate with Quad Partners, Line of Businesses (LOBs), and platform owners to support strategic initiatives and optimize page builds
Drive modernization of the public content site by migrating to new technology stacks
Manage cross-functional initiatives, stakeholder communications, and represent the team in leadership forums
Partner with Compliance, Control, Legal, and Risk to ensure regulatory and legal obligations are met

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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