Change Manager

SAIC

1d • Hybrid

About The Position

SAIC is seeking a Change Manager
to support the Federal Deposit Insurance
Corporation (FDIC) under the newly awarded Information Security Services (ISS)
contract, providing innovative solutions to strengthen and safeguard the
nation's banking system. We are seeking passionate and talented professionals to
join our team in delivering cutting-edge cybersecurity, IT operations, and risk
management services. This exciting opportunity allows you to work alongside
industry leaders, leveraging advanced technologies to support the FDIC's mission
of maintaining public confidence in the financial system.

This position is expected to be hybrid remote and will require on-site work in
Arlington, VA.

Responsibilities

• Design, implement, and operate ITIL Change Management practices to enhance SAIC’s service management processes.
• Manage all Technical Changes in the environment in accordance with the Change Management Process; Assess and evaluate Change Records; Request authorization and schedule Technical Changes; Coordinate CAB review and approval.
• Execute the change processes including running CAB meetings and maintaining awareness of pending change records; assess the impact of proposed changes and inform stakeholders of risks; create and manage change records; conduct trending analysis for change; direct personnel in the remediation of violations of the Change Management Process.
• Mentor, coach, and train SAIC team on ITIL best practices and process re-engineering, serve as liaison with government teams for process management and improvements.
• Manage, update, and maintain Standard Operating Procedures (SOPs) for Change Management processes; conduct process studies and stakeholder/gap analyses.
• Utilize tools (e.g., ServiceNow, Jira, SharePoint, MS Teams, MS Project, Excel) for planning, tracking, and reporting on changes and projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees