Change Manager

Armanino LLP•Duluth, GA

About The Position

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. The Change Manager supports the Senior Director, Transformation leading and implement operational improvement projects across Armanino’s internal client support teams. They are responsible for acting as a change agent in the firm, working alongside the Senior Director, Transformation to align with internal clients of all levels within the firm and drive tangible results – focused on scaleable and efficient solutions that meet our internal client’s support needs. The Change Manager will lead in designing, implementing and measuring the success of change management efforts for all our operational efficiency related rollouts. They will collaborate closely with firm leadership, Department Operational Leaders, and Internal Operational Team to socialize and gain buy-in for the change management efforts and creatively solution when risks arise.

Requirements

Bachelor’s degree, Business Management, Communications, Human Resources, related major or equivalent work experience.
Minimum of 7 years of professional experience with 3 years’ experience managing business projects/programs/portfolios
Minimum of 3 years’ work experience managing communication plans, business projects, organizational change management, business process analysis, transformation, and/or project management
Experience working with a dispersed organization and team
Knowledgeable about Professional Services Organization operations and technologies and preferably has experience in the Accounting or Financial Services industry
Exposure to RPA, AI, or data analytics and ability to identify opportunities for improvement using specific capabilities
Ability to communicate effectively with varying levels across all departments, including developing presentations, conducting workshops, and hosting recurring progress meetings
Comfortable working in a fast paced and ambiguous environment; ability to identify and drive solutions using creativity and a willingness to try unproven ideas

Nice To Haves

Master's Degree in Organizational Change Management
Experience with Smartsheet and Workfront
Lean Six Sigma, Design Thinking Certification, or PMP

Responsibilities

Leads change management for the rollout of transformation activities led by the Transformation Office (TO) team in collaboration with the Senior Director, Practice Excellence, Department Operational Leaders, internal Operational Team Leads and the internal communications team.
Drafting and tracking to the change management plan.
Coordinates change management initiatives through planning, assessment, diagnosis, design, and implementation at a department/office level, as a member of the TO, and in close collaboration with internal communications.
Ensure appropriate socialization and approvals are received for each change management plan
Leads the measurement of change management efforts success, escalating risks and developing solutions to right size as necessary, actively collaborates with the Business Transformation Office and internal Operations teams to ensure alignment and support process improvement and change management firmwide.
Evaluates all recommended changes and ensures implementation schedules do not interfere with business operations.
Arranges and facilitates appropriate post-implementation review activities for changes.
Participates in incident and problem analysis for possible consequences of a change and its implementation.
Maintains a broad knowledge of current and emerging state of the business processes, system architecture, and opportunities to develop solutions consistent with the business objectives.
Responsible for maintaining a sufficient understanding of RPA, data analytics, and artificial intelligence for potential opportunity identification.
Collaborates with partner in charge of firm communications to align and cascade communications with key stakeholder groups (e.g. Partners, employees, departments).