Change Management Practitioner - Enterprise PMO

Penn State Milton S. Hershey Medical Center•Hershey, PA

62d•Hybrid

About The Position

The Change Management Practitioner will lead and support organizational change initiatives across our healthcare system. This role is critical in ensuring successful adoption of strategic programs, including clinical transformation, digital health implementations, and operational excellence efforts. The Change Management Practitioner will have a strong background in healthcare operations, stakeholder engagement, and change enablement strategies.

Requirements

Bachelor's degree in Healthcare Administration, Organizational Development, Business, or related field.
Prosci or equivalent change management certification required.
Minimum five (5) years experience in change management, with at least 3 years in a senior or lead role within a hospital or health system.

Nice To Haves

Master's Degree Preferred
Ability to navigate complex stakeholder environments and drive consensus.
Analytical mindset with experience in data-driven decision-making.
Comfortable working in fast-paced, matrixed organizations.
Passion for improving patient care and healthcare delivery through strategic change.

Responsibilities

Develop and execute comprehensive change management strategies for enterprise-wide healthcare initiatives.
Collaborate with clinical, administrative, and IT teams to ensure alignment and smooth transitions.
Conduct impact assessments, stakeholder analyses, and readiness evaluations to inform change plans.
Design and deliver communication plans, training programs, and reinforcement strategies to drive adoption.
Facilitate workshops, focus groups, and feedback sessions to foster engagement and continuous improvement.
Monitor and report on change effectiveness, adoption metrics, and feedback loops.
Support the integration of change management into project and program lifecycles.
Serve as a trusted advisor to leadership, guiding teams through change with empathy and clarity.

Benefits

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

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