Change Management Consultant - EPMO

Sanford Health•Sioux Falls, ND

3d•$35 - $57

About The Position

The Change Management Consultant focuses on the people side of change, including changes to business processes, systems and technology, culture and organization structures. Responsible for creating and implementing change management strategies and plans that maximize employee adoption and usage while minimizing resistance to meet strategic objectives. Provides coaching to leaders as they help their direct reports through transitions. To do this, the Change Management Consultant works with project stakeholders to design a change management solution that delivers value and project success.

Requirements

Bachelor’s degree in human resources, organizational development, business, healthcare administration or related discipline.
Previous experience in change management, organizational development, organizational effectiveness, employee engagement, leadership coaching or related field.
Previous experience working with business stakeholders in a cross-functional matrix environment.
Proficient experience in business productivity tools (e.g. MS Word, PowerPoint, Excel and SharePoint).
Prosci Change Management certification or other equivalent change management certification required within one year of hire.

Nice To Haves

Master’s degree preferred.

Responsibilities

Applies change management processes and tools to create strategies to drive project success and change adoption required by a project or initiative.
Leads agile change management teams created for a project or initiative and oversees the creation and execution of deliverables for the communications plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
Works across multiple diverse project teams, including guiding internal stakeholders on employee experience and change management best practices and approaches.
Develops trusted partnership and acts as a coach for leaders in helping them fulfill the role of sponsor for the change required by a project or initiative.
Prepares for change by conducting impact analyses, performing stakeholder analyses, assessing organizational change readiness, assessing the magnitude of change and identifying key stakeholders.
Evaluates stakeholder readiness, desired project results, potential resistance and performance gaps to facilitate change from current state to desired state.
Oversees the design, development, delivery and management of effective change communication and marketing strategies and tactics at various levels of the organization.
Oversees the design, development and delivery of innovative learning strategies ensuring that training programs and resources provide tangible value to end-users and faster adoption and, ultimately, sustainment.
Exhibits ability to work independently and collaboratively in a team environment with proven ability to build strong relationships.
Demonstrates exceptional presentation, facilitation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences and drive groups to consensus and outcomes.
Displays growth, learning mindset, ready to promote new ideas and situations regularly.
Defines and measures success metrics and monitors change progress.
Performs qualitative and quantitative assessments of change success and change adoption and develops strategies to address challenges, risks or gaps.
Identifies evolving project deliverables, including changes in project scope and potential conflicts, develops and implements plans to remove barriers and resolve issues.
Consults and coaches project teams to incorporate agile, innovative and adaptable change management methods to increase success of projects and initiatives.
Provides change management expertise to leaders and teams throughout the enterprise through presenting, teaching and training.
Possesses knowledge of change management principles, practices, methodologies and tools.