Change Management Communications Lead

Thomson Reuters • Eagan, MN

52d • Hybrid

About The Position

Thomson Reuters is seeking a dynamic, strategic Change Management Communications Lead to elevate how we communicate the value, progress, and impact of our technology transformation to executive stakeholders. In this role, you will shape narratives, enable informed decision‑making, and align cross‑functional teams around shared goals. We are modernizing our commercial systems and consolidating multiple legacy ERP platforms into a unified SAP S/4HANA ecosystem across multiple entities and countries, as part of a multi‑year transformation roadmap. We're looking for a proven communications leader who has successfully navigated this level of complexity multiple times and can serve as the communications champion for executive clarity, reporting, and change management. Reporting to the Vice President, Strategy & Architecture, this hybrid individual contributor role operates at the intersection of communication and execution — working closely with senior stakeholders while maintaining enough technical depth to drive effective change communications. You will work closely with senior leaders across Commercial & Corporate Engineering, Commercial Excellence, Customer to Cash, and other stakeholder groups to:

Requirements

• Executive Storytelling & Strategic Messaging
• Reporting & Enablement
• Stakeholder Engagement
• Process & Governance

Responsibilities

• Craft compelling, executive‑ready content, including white papers, dashboards, roadmaps, and strategic updates.
• Lead the development of communication frameworks that support transformation programs, AI enablement, and innovation roadmaps.
• Create clear, concise internal communications that connect complex technology initiatives to business outcomes.
• Developing high‑impact narratives for executive audiences, translating complex technical and ERP/SAP concepts into clear business value.
• Owning the creation of QBR materials, strategic updates, town hall content, and transformation program communications.
• Partnering with senior stakeholders to shape messaging for AI initiatives, experimentation governance, and cross‑functional programs.
• Driving the creation and ongoing refinement of success‑metrics dashboards and OKR repositories for technology workstreams.
• Coordinating briefing materials and pre‑reads for leadership forums, steering committees, and strategic reviews.
• Ensuring consistency, clarity, and alignment across internal status reports, program reviews, and executive memos.
• Directly supporting the Head of Commercial & Corporates Engineering and leadership team with executive memos, reports, and communications.
• Partnering with Commercial Engineering, Commercial Excellence, Product, and Data & Analytics teams to align communication goals and key messages.
• Facilitating feedback loops and input sessions with executive sponsors and program leads, acting as a liaison between technical teams and business stakeholders.
• Formalizing documentation and communications governance processes for experimentation, ideation, and transformation initiatives.
• Supporting the rollout of strategic initiatives and clearly communicating their objectives, timelines, and impact.
• Maintaining central repositories for communication artifacts, templates, dashboards, and success stories to drive re‑use and consistency.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed