Change Management and Communications Lead

COMMUNITY AID INC • York, PA

2d • $70,000 - $80,000 • Hybrid

About The Position

We're seeking a mission-aligned Change Management and Communications professional to help build the organization’s change management muscle, partner with project sponsors, managers, and teams to achieve and sustain the desired outcomes of change initiatives. Equally important, the person in this role will develop and lead the internal communications strategy and function. Lastly, the person in this role will have the opportunity to program-manage some aspects of employee experience that connect to internal communications and People Operations (HR).

Requirements

• Bachelor's degree in Business, Communications, or related field, or a combination of relevant progressive proven experience as: a change practitioner (managing change initiatives or providing subject matter expert counsel to project sponsors/project managers) and/or an internal communications professional
• Internal communications experience, including strategy development, execution, and program management strongly preferred
• Change practitioner certification (Prosci®, ACMP, or equivalent) preferred; ability and willingness to become Prosci® Change Practitioner certified required
• Excellent writing and storytelling abilities that translate complex information into clear, engaging communications
• Stakeholder management expertise
• Project management experience
• You’re aligned with CommunityAid’s mission, and embrace, exemplify, and endorse its core behaviors.
• You understand that realizing successful, sustained change outcomes requires sound change methodology and consistently modeling the core behaviors.
• You find joy in gently sharing knowledge and helping others learn.
• You're a natural communicator who begins with listening, adapts your approach to different audiences, and thrives in dynamic environments.
• You enjoy bringing structure to ambiguity and can see both the big picture and execute the critical details.
• You love a good challenge, love to learn, and are equally comfortable developing strategy and rolling up your sleeves to get things done.

Responsibilities

• Change Management - You'll have the opportunity to partner with project sponsors, project managers, subject matter experts, and project teams to ensure the desired benefits of important change initiatives are fully realized. You will also coordinate and/or deliver change management education, coaching, and resources to help managers lead their teams through change and further build the change management capabilities throughout the organization.
• Internal Communications - As the subject matter expert and lead for all internal communications, you'll have the opportunity to develop and execute the company's internal communications strategy in alignment with the CommunityAid brand, mission and core behaviors. You'll also manage internal communications channels and programs, ensuring consistent voice and brand alignment while choosing the right channels and timing to reach various audiences effectively.
• Project and Program Management - You'll have the opportunity to manage certain programs in collaboration with the People Operations (HR) team and manage projects from charter development to implementation and into the sustainment phase.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level