CFSS Supervisor-Adult Protective Services

State of Nebraska • Omaha, NE

8d

About The Position

Are you a compassionate, results-driven professional with the skills necessary to provide leadership within an organization that helps others to care for themselves, resulting in healthier families and safer, more prosperous communities? If so, WE NEED YOU! “You have the passion; we have the opportunities – let’s make a difference for Nebraskans!” The State of Nebraska Department of Health and Human Services is seeking a Child and Family Services Specialist Supervisor with Adult Protection & Safety (APS) for the Division of Children and Family Services located in the Omaha area (ESA). This position provides Supervision for Adult Protection & Safety Staff. All APS Staff's mission is to ensure that the Vulnerable Adults we serve are safe, are connected to the services they are willing to accept and have their personal autonomy and personal choice honored and accepted if they are deemed capable and cognitively able to make their own choices/decisions. Hiring rate is $31.815. The Child and Family Support Services Adult Protection and Safety Supervisor: Directs the operations of a unit of Adult Protection & Safety Services Specialist workers to ensure the application of administrative and/or program policies and plans to work activities and to facilitate through advice and consultation the resolving of problems in the delivery of casework services. Plans, assigns, directs, and evaluates the work of staff members including recommending personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments to ensure efficient and effective accomplishment of work. Trains staff in the policies and procedures of Adult Protective Services casework to improve and maintain job performance levels and meet standards through exposure of necessary job knowledge and abilities. Coordinates case conferences for case assessment, consideration of case problems, case planning and/or determination of legal requirements prior to disposition and assignment to staff. Monitors record keeping of caseload statistics on service provisions and other functions which impact casework programs and submits this information to higher level management to ensure documentation and communication requirements are met. Consults with other agency staff members and supervisors on determining the allocation of staff members and other resources to ensure coordination of agency actions and decisions and to achieve the goals and objectives of agency programs and services. Confers with social work professionals in other organizations, court and law enforcement staff and interested individuals in the community to promote and develop community resources and awareness of social welfare problems. Plans and provides social/protective casework services to customers to handle individual complex and difficult cases and to ensure the needs of vulnerable adults are met.

Requirements

• A Bachelor’s degree in social work, psychology, sociology, counseling, human development, mental health care, education, criminal justice, or other closely related area.
• Experience performing case management responsibilities in protective services, alcohol/drug abuse, juvenile justice probation, counseling or social services delivery AND experience leading, coordinating, directing, monitoring, and/or supervising others.
• Valid Driver's License is required
• Knowledge of: the principles and techniques of supervision; the principles practices of direct case management including assessment, analyzing critical information, plan development and implementation; the importance of families/individuals having normal life experiences that are consistent with age, gender, culture and community setting; the value and importance of families/individuals having the right and ability to make decisions; federal laws and regulations concerning confidentiality, release of client information and social service delivery; State laws on the abuse and neglect of vulnerable adults; training methods and procedures; work performance or other standards development; employee performance evaluation; program analysis/evaluation; policy development; vulnerable adult issues.
• Skill in: interviewing customers & perpetrators to collect and elicit essential information and assess customer needs and progress; openly and honestly discussing concerns with others in a non-judgmental way; using a keyboard.
• Ability to: plan, assign, direct, and evaluate the work of subordinate staff; protect confidential information; communicate electronically, on paper or in person electronically, on paper or in person with customers, co-workers, supervisors and staff to exchange case information and assessments; work effectively with community service providers, law enforcement, the court and legal systems and vulnerable adults’ families and/or advocates; treat people with dignity regardless of behavior; respond flexibly and adapt to new or changing circumstances; manage time and workflow of oneself and that of others to meet deadlines; exhibit a sense of fairness; understand/interpret psychological medical and legal reports; be available to families and vulnerable adults through regular and predictable work attendance; demonstrate professionalism; operate basic computer software and hardware.

Nice To Haves

• Previous Children and Family Services Specialist experience with the state of the Nebraska working with vulnerable adults.
• Experience working with vulnerable adults.
• Supervisory/mentor experience with caseloads.
• Experience with N-Focus.

Responsibilities

• Directs the operations of a unit of Adult Protection & Safety Services Specialist workers to ensure the application of administrative and/or program policies and plans to work activities and to facilitate through advice and consultation the resolving of problems in the delivery of casework services.
• Plans, assigns, directs, and evaluates the work of staff members including recommending personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments to ensure efficient and effective accomplishment of work.
• Trains staff in the policies and procedures of Adult Protective Services casework to improve and maintain job performance levels and meet standards through exposure of necessary job knowledge and abilities. Coordinates case conferences for case assessment, consideration of case problems, case planning and/or determination of legal requirements prior to disposition and assignment to staff.
• Monitors record keeping of caseload statistics on service provisions and other functions which impact casework programs and submits this information to higher level management to ensure documentation and communication requirements are met.
• Consults with other agency staff members and supervisors on determining the allocation of staff members and other resources to ensure coordination of agency actions and decisions and to achieve the goals and objectives of agency programs and services.
• Confers with social work professionals in other organizations, court and law enforcement staff and interested individuals in the community to promote and develop community resources and awareness of social welfare problems.
• Plans and provides social/protective casework services to customers to handle individual complex and difficult cases and to ensure the needs of vulnerable adults are met.

Benefits

• We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
• Your paycheck is just part of your total compensation.
• For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees