CFSS Consultation Coordinator

Pinnacle Services Incorporated • Minneapolis, MN

5d

About The Position

Pinnacle Services is seeking a CFSS Consultation Coordinator to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area. We are seeking someone who enjoys a variety from day to day and enjoys having a diverse array of clients. This role would be a great fit for someone who has strong independent skills while managing their caseloads, someone who works well on a team, enjoys consulting and collaborating with others, then returning to their independent tasks would succeed in this role.

A consultation services provider is accountable for the following:
Provides education to help people make informed decisions about how to meet their needs using CFSS.
Helps people write their service delivery plan, if desired.
Reviews service delivery plans.
Offers guidance about whether CFSS service delivery plans are complete and only contain covered services.
Provides ongoing support as needed.
All consultation services providers are responsible to:
Educate the person served about CFSS.
Educate the person served about the agency model and budget model.
Help the person served write their CFSS service delivery plan, to the extent the person served desires.
Review the CFSS service delivery plan and submit it to the lead agency for approval.
Offer guidance to the person served on whether the CFSS service delivery plan is complete and only contain covered services.
Provide the person served with a list of CFSS provider agencies (if the person chooses the agency model) or FMS providers (if the person is purchasing goods and services and/or chooses the budget model).
Respond to questions from the person served throughout the year.
Help the person served change their service delivery plan, model and/or providers, if applicable (refer to CFSS Manual – PCA/CFSS service changes overview).
Complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.
Help DHS with surveys and data collection, at DHS’ request.
Document complaints they receive and provide them to DHS upon request.
Review their complaint policy annually.
Have policies and procedures to meet the needs of culturally diverse people receiving services.
Share information from DHS (e.g., policy clarifications or changes) with the people they serve when requested by DHS.
Comply with all the specific requirements listed below, as applicable.

Requirements

• Be age 18 or older.
• Successfully pass a background study.
• Meet the education requirements listed in the lead employee education section or meet the education substitution described in the following section:
• Have a bachelor’s degree or higher in one of the following fields: Occupational therapist Occupational therapy assistant Physical therapist Physical therapy assistant Psychologist Social worker Speech-language pathologist or audiologist Professional recreation staff Professional dietitian Psychology Sociology Counseling Special education Rehabilitation counseling Other human services fields
• Staff working directly with people but not as the lead employee can substitute one of the following for a bachelor’s degree: One year of full-time experience providing direct services to people with disabilities or people older than age 65.
• Experience coordinating or directing services for people with disabilities or people older than age 65, including self-directed services.
• Experience coordinating their own services.

Responsibilities

• Provides education to help people make informed decisions about how to meet their needs using CFSS.
• Helps people write their service delivery plan, if desired.
• Reviews service delivery plans.
• Offers guidance about whether CFSS service delivery plans are complete and only contain covered services.
• Provides ongoing support as needed.
• Educate the person served about CFSS.
• Educate the person served about the agency model and budget model.
• Help the person served write their CFSS service delivery plan, to the extent the person served desires.
• Review the CFSS service delivery plan and submit it to the lead agency for approval.
• Offer guidance to the person served on whether the CFSS service delivery plan is complete and only contains covered services.
• Provide the person served with a list of CFSS provider agencies (if the person chooses the agency model) or FMS providers (if the person is purchasing goods and services and/or chooses the budget model).
• Respond to questions from the person served throughout the year.
• Help the person served change their service delivery plan, model and/or providers, if applicable (refer to CFSS Manual – PCA/CFSS service changes overview).
• Complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.
• Help DHS with surveys and data collection, at DHS’ request.
• Document complaints they receive and provide them to DHS upon request.
• Review their complaint policy annually.
• Have policies and procedures to meet the needs of culturally diverse people receiving services.
• Share information from DHS (e.g., policy clarifications or changes) with the people they serve when requested by DHS.
• Comply with all the specific requirements listed below, as applicable.

Benefits

• Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote.
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• MN Paid Leave
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Employee Recognition Programs
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex-time available after the first 90 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level