CFC Engagement Program Content Migration & Remediation Lead

Pfizer • New York City, NY

1d • Hybrid

About The Position

The CFC Engagement Program Content migration and remediation lead will report directly into the CFC & Marketing CRM Product portfolio lead within CMO. The position will be an integral part of the CFC Engagement Program. The program is responsible for transitioning our commercial customer facing colleagues from our current platform (Veeva) to the new Lifescience Cloud platform. The position will act as the central point of coordination and integrative lead for the CFC Engagement Program Content Migration and Remediation initiative . This role is responsible for managing cross-functional workstreams supporting the transition of content into the LifeScience Cloud platform, including oversight of remediation efforts, SME coordination, governance management, and timeline orchestration. The role will ensure readiness to absorb these variables, maintaining coordination across teams responsible for content quality, MLR readiness, storage/DAM, CRM interfaces, new content development, and supporting systems.

Requirements

• BA Required; MBA or equivalent Master’s-level education preferred
• 15+ years’ experience in pharmaceutical industry, with at least 5+ years of experience in managing diverse/global teams
• Minimum 10 years’ experience demonstrating an ability to carry out process excellence, knowledge management and project management.
• Minimum of 5 years experience in global or above market experience.
• Leading and understand agile ways of working and product development lifecycle.
• Navigating consumer privacy and / or healthcare data landscape at scale
• Deep understanding and passion for CRM and content platforms, technologies (especially in areas across Customer facing colleagues)
• Experience in working with engineering teams in designing scalable architecture that meets the needs of marketing and sales co-workers.
• Excellent interpersonal skills and mastery of working in a matrixed environment.
• Self-motivated with demonstrated ability to execute with speed and high quality.
• Demonstrated business acumen strong analytical skills and mindset.
• Role model for the PFE values (Courage, Excellence, Equity, Joy)
• Experience in leading complex, large scale business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery.
• Strong writing, presentation and influencing skills.
• Ability to thrive under pressure, take accountability and to meet deadlines.
• Discretion and trustworthiness in dealing with confidential information.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• This position requires permanent work authorization in the United States.

Responsibilities

• Act as the single point of contact for all content migration and remediation activities, providing alignment across SMEs, workstream leads, and senior sponsors.
• Establish and maintain PMO governance, including RAID (Risks, Actions, Issues, Decisions) management, milestone and dependency tracking, status reporting, and maintaining programme transparency.
• Own and continuously update a holistic, cross-workstream integrated timeline with clear visibility of the critical path and key dependencies.
• Ensure escalation paths, delivery risks, and mitigation actions are proactively managed.
• Ensure workstream owners/SMEs are assigned for all sub-domains, including but not limited to; MLR Review & Compliance, DAM / Content Storage, CRM Integrations & Interfaces, Content Remediation / Conversion, New Content Creation, Business Rules Engine (BRE), Reporting & Analytics
• Coordinate with the program external partners and internal platform teams to clarify technical constraints, content conversion outcomes, and remediation expectations.
• Facilitate regular touchpoints with workstream leads to review progress, confirm timelines, resolve open issues, and ensure alignment across teams.
• Synthesize updates from all workstreams into a unified programme narrative.
• Identify interdependencies, scope gaps, or delays that may impact remediation timelines or market launch readiness.
• Maintain strong collaboration across Tech, Content, Regulatory, and Business stakeholder groups.
• Support decision-making by preparing options, impact assessments, and recommendations.

Benefits

• participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level