About The Position
A5 guides businesses through their Digital Transformation journey with a focus on Campaign-to-Revenue. As a leading solutions provider and systems implementer, we modernize business processes through our strategic methodology using industry-leading Salesforce platform and backend ERP integrations. We are one of the very few partners in the eco system with Salesforce Ventures investment and are also proud to be part of the Salesforce partner advisory board. A5 has employees across North America, Europe and India. Come join a growing Salesforce Practice and work on fun projects with good people!
Requirements
- 3+ years of experience implementing Certinia PSA
- Hands-on experience in Salesforce configurations and project management
- Knowledge and/or experience in business processes and the ability to communicate and interpret business requirements.
- Experience defining and documenting requirements into well-articulated deliverables.
- Ability to run requirement sessions, demos, and scrum calls.
- Collaborative, flexible, and adaptable when working with customers and various teams.
- Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Experience in a consulting environment, Salesforce partner experience is preferred.
Nice To Haves
- PSA SysAdmin Essentials
- PSA Implementation Consultant Certification
Responsibilities
- Manage the end-to-end implementation and configuration of Certinia PSA modules.
- Responsible for identifying and documenting business requirements.
- Proactively communicate and collaborate with external and internal stakeholders.
- Demo technical solutions for customers and users.
- Support resolution for issues that arise in testing or production.
- Responsible for identifying and delivering production enhancements related to configuration or business changes.
- Identify and communicate if solutions or requirements have gaps, are too complex, or do not match business needs.
- Communicate changes, enhancements, and modifications of business requirements to team members and other stakeholders such that issues and solutions are understood.
- Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Promote continuous improvement and creativity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
