Certified Peer Recovery Specialist

Mindoula Health•Shreveport, LA

41d•Remote

About The Position

Mindoula is seeking a Peer Recovery/Support Specialist, certified in Louisiana, Florida, Texas, Indiana, or Washington, to support members in Washington State. This is a 100% remote position requiring work from 9 AM – 5 PM Pacific Standard Time. Peer Recovery/Support Specialists serve as role models for individuals facing substance-exposed living and those in various phases of recovery. In this role, you will follow the Substance Use Disorder Program guidelines to plan care, assess client needs, and complete screenings. You will also refer clients to appropriate resources and coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies to provide high-quality care. Mindoula was founded on the belief that the behavioral health system was broken, stemming from personal experiences with mental illness. The company aims to fix this by focusing on the individual first, rather than their diagnoses or symptom sets, treating each person as a person first and a set of challenges second.

Requirements

Certified in either Louisiana, Florida, Texas, Indiana, or Washington as a Peer Recovery Specialist or Peer Support Specialist.
Successfully participated in a recovery program.
Caring and compassionate, with a passion for helping individuals facing substance-exposed living make positive changes in their lives.
Strong organizational skills.
Talent for problem-solving.

Responsibilities

Identifying individual member needs and documenting interventions based on relationships and assessments.
Providing support to members through a variety of settings and assisting with support groups, as needed.
Contributing to case management meetings to ensure a team approach is delivered for each member.
Completing documentation for member contacts, touches, cancellations and care plans based on organizational policies.
Communicating professionally with members, families, physicians, community agencies, agency leadership and office staff.
Following chain of command in communicating concerns or recommendations.
Responsible for achieving set goals/Key Performance Indicators (KPI's).
Representing and promoting Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations and community outreach efforts.
Participating in timely conflict resolution and treating people fairly and with respect.
Supporting all members of the team in performance of their duties.
Participating in any performance improvement processes and initiatives.
Promoting responsible and ethical stewardship of Mindoula's resources.
Maintaining excellent punctuality and attendance during work hours.
Partnering with the enrollment team to grow the member census and identifying eligible members to enroll in program.
Other duties as assigned