Certified Medical Assistant - 26-00704

NavitasPartners•Cincinnati, OH

8d•Onsite

About The Position

The Certified Medical Assistant (CMA) supports physicians and clinical teams by assisting with patient care, clinical procedures, and administrative tasks to ensure efficient clinic operations. This role plays a key part in maintaining patient flow, accurate documentation, and a safe, compliant clinical environment.

Requirements

Strong computer proficiency, including Microsoft Outlook, Excel, EMR, and scheduling systems
Excellent verbal and interpersonal communication skills
Ability to interact professionally with patients, physicians, visitors, coworkers, and vendors
Willingness and ability to travel to other clinic locations as needed
High School Diploma or equivalent
Graduate of an accredited Medical Assistant program
BLS (Basic Life Support)

Nice To Haves

2–5 years of experience as a Medical Assistant or in a related clinical role
Experience across multiple care settings (e.g., Primary Care, Specialty Clinics, EMT, etc.)
Additional clinical skills such as phlebotomy, EKGs, suture removal, splinting, and similar procedures
Associate Degree
Certified or Registered Medical Assistant credential from an accredited certifying body

Responsibilities

Assist physicians with patient examinations and treatments following established clinical protocols
Maintain efficient patient flow during clinic hours to support timely and effective care delivery
Obtain and document vital signs, including blood pressure, pulse, respirations, height, and weight
Perform and document review of systems; update medical, social, and family histories
Reconcile and update medication lists at each patient visit
Accurately document patient information in the Electronic Medical Record (EMR)
Prepare patient charts in the EMR by scanning, abstracting, and reviewing diagnostic tests and external medical records
Coordinate with external facilities or systems to obtain missing patient documentation
Serve as an EMR Super User when assigned and assist with onboarding and training of new staff
Refill and pre-authorize medications by coordinating with patients, pharmacies, and insurance providers
Track medication samples and clinical supplies; dispose of expired medications per policy
Prepare and maintain examination rooms, ensuring cleanliness, organization, and adequate supplies
Complete patient assistance forms and documentation requests as needed
Collect and relay pertinent patient information to support clinical decision-making
Manage inbound and outbound patient communications, including phone calls and patient portal messages
Process EMR in-baskets, work queues, daily workflow logs, and practice management tasks
Answer incoming calls, schedule appointments, check patients in and out, and complete pre-certifications
Perform clinical procedures as assigned, including EKGs, cardiac monitoring, vaccinations, phlebotomy, and cast removal
Maintain a safe, secure, and compliant clinical environment in accordance with policies and regulations
Protect patient confidentiality and comply with HIPAA and ethical standards
Demonstrate understanding of quality measures, patient safety initiatives, and patient experience standards