About The Position

Certified Medical Assistant (Care Management) - Cardiovascular Specialists ($1,000 SIGN-ON BONUS!) This position is: Full Time Position Location: Lake Charles, LA Job Title: Certified Medical Assistant GENERAL SUMMARY OF DUTIES: Responsible for providing Care Management (CM) services for patients following established standards and practices. CM is a comprehensive, patient-centered, and team-based approach to managing chronic conditions and improving health outcomes. Displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team under the direct supervision the physician.

Requirements

  • Nationally recognized certification as Medical Assistant.
  • Two years of medical assistant experience may substitute for certification.
  • The ability to communicate effectively with others in the healthcare team.
  • Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports.
  • Translate medical abbreviations into their expanded forms.
  • To perform this job successfully, an individual should be able to learn and use all functions of electronic medical record software.
  • Must accurately enter data into a database, search for information, send and receive email and attachments.
  • Skills in applying and modifying the principles, methods, and techniques of professional nursing to provide ongoing patient care.
  • Must be able to communicate effectively in written and verbal form, answer frequent telephone calls.
  • Must be able to work as a team player.
  • Must be able to work flexible hours.
  • Must be able to multi-task.
  • Frequent interruptions require being able to handle a fast-paced work environment during entire time at work.
  • Must be able to prioritize multiple projects.
  • Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc.
  • Must comply with HIPAA confidentiality standards when accessing or communicating patient information.
  • Ability to relate to people and different situations with good judgment and integrity under stressful situations.

Nice To Haves

  • Previous medical office experience preferred.
  • EMR experience preferred.
  • Personal experience in care management, preferably in cardiology or chronic disease management or have been exposed to this type of care management during your training preferred.

Responsibilities

  • Participates in the care of the patient, under the direct supervision of the physician and in collaboration with the healthcare team.
  • Greets and escorts patient to exam rooms.
  • Collects patient information and assessment data.
  • Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height.
  • Performs chart review to obtain historical data.
  • Perform Wellness Visits.
  • Assists physician with procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
  • Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
  • Ensures that patient chart entries are made accurately and in a timely manner; forwards charts as appropriate.
  • Providing ongoing monitoring and follow-up of patients' progress and adherence to care plans.
  • Educating and empowering patients and caregivers to self-manage their conditions and access available resources.
  • Confirms and clarifies written orders prior to implementation of delegated tasks.
  • Performs delegated procedures, ie. injections, nebulizer treatment, etc.
  • Observes, records and reports patient's condition and reaction to drugs and treatments to physician.
  • Follows policies for infection control in handling and disposing of infectious/hazardous waste materials.
  • Appropriately obtains and manages specimens, including: labeling, form completion and storage awaiting transfer to laboratory.
  • Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
  • Administers first aid, CPR, and maintains emergency equipment and supplies.
  • Provides appropriate patient specific education, and health information materials.
  • In close partnership with healthcare team, assures smooth and efficient patient flow and clinical operation.
  • Makes, receives and handles medically related phone calls as directed by physicians.
  • Orders, stocks, and maintains exam room supplies.
  • Assists receptionist in scheduling appointments as needed.
  • Ensures appointment preferences are given to patients in emergency situations.
  • Completes all logs as required by OSHA Regulations. (i.e. Refrigerator log recorded twice daily, Eye Wash Station log recorded daily, Crash Cart log recorded monthly, etc).
  • Count and record all injectable medications kept in locked cabinet and refrigerator daily.
  • Inspect all sample and injectable medications weekly and dispose of any expired drugs according to Imperial Health guidelines.
  • Notifies patients of test results; schedules follow-up appointments as needed.
  • Schedules CT scans, MRIs, EEGs, etc. according to physician's orders.
  • Supply patient with written instructions for preparation needed for any and all special procedures or surgeries.
  • Conducts Remote Patient Monitoring (RPM)'s for physicians.
  • Perform other tasks as assigned.
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