Certified Medical Assistant - Neurology - Charlotte

Novant Health • Charlotte, NC

4d

About The Position

Novant Health Neurology & Headache - SouthPark is seeking a full-time Certified Medical Assistant! The role of the Certified Medical Assistant is to coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population.

Requirements

• Education: High School Diploma or GED, required. Must be a graduate from an accredited Medical Assistant Program; Medical Assistant curriculum must include pharmacology and medication administration. Certification/registry must be obtained by the last day of the sixth month of hire, and an education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) American Allied Health (AAH), and RMA with the American Registry of Medical Assistants (ARMA).
• Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.
• Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required.
• Current State Drivers License (Palliative Care Only), required.
• Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.

Nice To Haves

• Experience: Previous work in a medical office, preferred.

Responsibilities

• Patient Rooming: Efficiently prepare exam rooms and escort patients for timely appointments.
• Inbox Management: Manage electronic in-baskets, including sending messages to providers and patients, processing prescription refills, and responding promptly to inquiries.
• Order Reviews: Verify and process provider orders to maintain accuracy and compliance.
• Collaborative Support: Work closely with clinical staff to ensure smooth operations and deliver exceptional patient care in a high-volume, fast-moving environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees