Certified Medical Assistant

Turnwell Mental HealthRockwall, TX
3dOnsite

About The Position

We are a high-end mental health clinic with office location in Rockwall, Texas. We provide face-to-face and telepsychiatry services at the clinics and to patients in multiple other organizations, rehabilitation centers, and detox facilities throughout Arizona. We strive to provide the best health care & customer service in a very professional, yet personalized, warm, and friendly environment. We seek enthusiastic, high-energy, motivated Certified Medical Assistant to join our team. Interested candidates must have experience, and be dependable, punctual, and able to communicate professionally. SMHWI is a growing company that gives striving employees excellent opportunities for supervisory and managerial positions.

Requirements

  • High school diploma or GED required; completion of an accredited medical assistance certification program Required
  • Excellent interpersonal skills.
  • Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
  • Must be detail-oriented and highly organized
  • Firm grasp on medical practices, administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to always maintain confidentiality with HIPAA guidelines

Responsibilities

  • Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Cover the front desk as needed.
  • Check-out patients, assist with referral processing, and arrange laboratory services
  • Handle billing process- complete prepayment credit, call to collect, past due balances, reconcile daily deposits.
  • Verifying insurance and deductibles while collecting copayments and coinsurance.
  • Prepare patients for examination and take vitals. Clean and sanitize area and equipment between each patient.
  • Perform routine specimen collection and tests as requested by clinical staff.
  • Assist patients with medical related online forms, applications and telehealth.
  • Assist Clinical staff with medical record requests, reports, and letters as requested.
  • Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
  • Monitor providers schedules-looking for errors, insurance or chart audits ect.
  • Assist with flow of office and any additional duties as assigned.
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