About The Position

This is a hybrid position performing clerical and clinical roles in an office setting, in which you will be a resource and role model for the Medical Assistances and Patient Service coordinator teams. Communication is key in this role. You will communicate with patients, peers, members of the health care team and others. As a Patient Service Coordinator at ProMedica you will show your clinical knowledge outside patient rooms when answering phone calls, relaying messages to providers, nurses, and internal/external customers. As a Certified Medical Assistant at ProMedica, you will work directly with patients and providers to deliver clinical excellence and enhanced patient experience. The person in this position must provide a safe patient experience by following clinical protocols , regulatory requirement's, and standards. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

  • High School graduate or equivalent.
  • Completion of a recognized MA program at an accredited college or university or worked 1 year as an MA to meet the requirements to become certified.
  • Experience in the medical industry, including patient care or non-patient care roles. In lieu of experience, will accept continuing education in a healthcare related area of study.
  • Registration or Certification as a Medical Assistant through accredited body required; or active license from applicable state as an LPN/RN.
  • BLS (CPR), must present a current BLS course card from the AHA at time of employment, or obtain certification within 90 days of hire.

Nice To Haves

  • 1 year experience in a medical office.

Benefits

  • We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
  • Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
  • In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
  • Equal Opportunity Employer/Drug-Free Workplace
  • Health Care Is Everything
  • We pride ourselves on being a place where people start and develop life-long careers.
  • From a thriving culture to flexible benefits, we have so much to offer those who join our team.
  • Find your career and be the heart of health care in our mission-driven organization.
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