Certified Medical Assistant (MA) - Austin, TX

Medix Infusion•Austin, TX

11d•Onsite

About The Position

Medix Infusion is seeking dedicated and detail-oriented Medical Assistants (MA) to join our team in Austin, TX area! In this essential role, you’ll be a vital part of our clinic, providing compassionate, high-quality care to patients while supporting our nursing staff. As a Medical Assistant, you’ll collaborate closely with our Intake, Scheduling, Pharmacy, and Clinical teams to ensure seamless coordination of care and contribute to an outstanding patient experience. This is an onsite opportunity at our clinic, Monday through Friday, from 8:30 AM to 5:00 PM. You will be working as part of a small team with minimal supervision. Medix Infusion is a technology-driven healthcare platform enhancing patient care and access to infusion therapies, specializing in disease management and infusion pharmacy services for chronic and acutely ill patients, especially in underserved communities. We offer personalized home and in-suite infusion therapies, ensuring convenience and comfort. Our expert team provides a comprehensive range of treatments, including anti-infectives, biologics, IVIG, and other injectables, making each patient’s journey as smooth as possible.

Requirements

High School Diploma or equivalent; Medical Assistant certification required.
Strong verbal and written communication skills.
Exceptional organizational skills with the ability to adapt in a fast-paced environment.
Excellent interpersonal skills to support interactions with patients, staff, and vendors.
Competency in using company self-service payroll software and Microsoft Office Suite.
Sensitivity to cultural and language differences in patient care.
Basic mathematical skills for routine calculations.
Candidates will be required to complete a Predictive Index Assessment as part of the recruitment process.

Nice To Haves

1+ years of experience in a healthcare role, ideally as a Medical Assistant.
Previous healthcare experience in infusion services is a plus.

Responsibilities

Assist patients and support nurses in the clinic to facilitate smooth and efficient care delivery.
Accurately document patient interactions and care details in the EMR system.
Coordinate patient care with multidisciplinary teams, including home health, pharmacy, and insurance providers.
Collaborate with medical providers to obtain necessary documentation for timely referral processing.
Stay current on reimbursement policies and procedures, ensuring compliance.
Attend departmental meetings and participate in ongoing training and development sessions.
Model professional, courteous, and compassionate behavior in all patient and team interactions.
Proficiently use Outlook, Microsoft Teams, Word, and Excel for communication and documentation.

Benefits

Compassionate Team: Join a dedicated team focused on exceptional patient care.
Supportive Environment: Thrive in a positive work culture with growth opportunities.
Competitive Compensation: Enjoy a comprehensive benefits package and competitive pay.
Excellent Culture: Rated highly by our employees (NPS Score).
Patient-First Approach: We treat others as we want ourselves or our families treated.
Integrity: We are committed to doing the right thing in all situations.
Team-Oriented: Work in a collaborative environment with an emphasis on positive intent.
Comprehensive Benefits: Health and life insurance, voluntary dental/vision insurance.
Retirement Savings: 401(k) plan with company contributions.
Paid Time Off: Enjoy paid holidays and vacation time.