About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Requirements

  • Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)National Association for Health Professionals (NAHP)
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)National Healthcareer Association (NHA)
  • Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)
  • Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH)American Allied Health (AAH)
  • Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA)American Registry of Medical Assistants (ARMA)
  • Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)National Center for Competency Testing (NCCT)
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT)American Medical Technologists (AMT)
  • H.S. Diploma/GED

Responsibilities

  • Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit.
  • Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities.
  • Gathering information and maintaining patient information via telephone per department specific processes and policies.
  • Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing.
  • Office procedures as directed and per department specific competencies.
  • May perform procedures such as urine catheterizations, bladder scanning, suture or staple removal, application or removal of casts at the direction of a provider, reading results of negative TB skin tests or steering patient to the care of a department nurse when TB screening appears to have indications of a positive read, and other diagnostic testing at the point of care.
  • Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider.
  • CMA staff may retrieve and provide condition specific education from the internet, internal website, or printed materials per the provider directions and orders.
  • Administer medications per the provider order.
  • Provide assistance with prescription medication refills per department protocols.
  • Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.
  • Maintain department specific competencies related to point of care testing, equipment handling, and specialty training.
  • Medication administration
  • Lab result phone calls
  • Ordering supplies
  • Ear lavage
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