Certified Marine Service Tech

Bass Pro Shops • Round Rock, TX

4d

About The Position

The Certified Marine Service Technician performs all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Troubleshoots, diagnoses and repairs all mechanical and electrical problems on respective boat, motors, trailers and ATVs. Installs all types of accessory items. Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed. Attends technical training to improve proficiency, quality of work and to achieve higher levels of certification. Water tests unit with customers to verify work performed and to explain the operation of the product. Remains familiar with painting process, decal application and fiberglass repairs. Performs rigging as required. Maintains a clean and professional work area. ALL OTHER DUTIES AS ASSIGNED.

Requirements

• High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience
• Ability to understand electrical systems and wiring
• Ability to communicate in a friendly and professional manner to our customers and other associate
• Ability to establish and maintain effective working relationships with Management, coworkers and customers
• Provide own tools
• Ability to perform heavy lifting up to and in excess of 50 pounds
• Ability to work both inside and outside

Responsibilities

• Performs all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Troubleshoots, diagnoses and repairs all mechanical and electrical problems on respective boat, motors, trailers and ATVs.
• Installs all types of accessory items.
• Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Attends technical training to improve proficiency, quality of work and to achieve higher levels of certification.
• Water tests unit with customers to verify work performed and to explain the operation of the product.
• Remains familiar with painting process, decal application and fiberglass repairs.
• Performs rigging as required.
• Maintains a clean and professional work area.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees