Master Certified Marine Service Technician

Bass Pro Shops • Macon, GA

1d

About The Position

The Master Certified Marine Service Technician performs all service and warranty repairs on boats, motors, trailers, or ATVs in a timely and efficient manner according to manufacturer specifications. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. Troubleshoots, diagnoses, and repairs all mechanical and electrical problems on respective boat, motors, trailers, and ATVs. Installs all types of accessory items. Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed. Attends technical training to improve proficiency, quality of work and to maintain Master level of certification. Water tests unit with customers to verify work performed and to explain the operation of the product. Mentors other techs and riggers as needed to allow smooth workflow throughout the shop. Remains familiar with painting process, decal application and fiberglass repairs. Performs rigging as required. Maintains a clean and professional work area. ALL OTHER DUTIES AS ASSIGNED.

Requirements

• High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience
• Ability to understand electrical systems and wiring
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Ability to perform heavy lifting up to and more than 50 pounds
• Ability to work both inside and outside
• Ability to establish and maintain effective working relationships with Management, coworkers, and customers
• Provide own tools

Responsibilities

• Performs all service and warranty repairs on boats, motors, trailers, or ATVs in a timely and efficient manner according to manufacturer specifications.
• Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
• Troubleshoots, diagnoses, and repairs all mechanical and electrical problems on respective boat, motors, trailers, and ATVs.
• Installs all types of accessory items.
• Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Attends technical training to improve proficiency, quality of work and to maintain Master level of certification.
• Water tests unit with customers to verify work performed and to explain the operation of the product.
• Mentors other techs and riggers as needed to allow smooth workflow throughout the shop.
• Remains familiar with painting process, decal application and fiberglass repairs.
• Performs rigging as required.
• Maintains a clean and professional work area.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees