Certified Lead Medical Assistant

Career Opportunities @Phmc•Philadelphia, PA

12h

About The Position

PHMC is proud to be a leader in public health. JOB DESCRIPTION: The Lead MA will be the point person for communicating information to and from the medical assistant staff. They will be responsible for coordinating the daily activities for the medical assistants under the supervision of the clinical director. They will be responsible for ensuring that MA-assigned tasks are completed and communicating concerns to the clinical director. The Lead Medical Assistant will report to the Practice Manager. Age/Patient Populations Served (Double-click on box to activate appropriate indicator) Age of Patient Population Served Pediatric (0 - 19 yrs) Adult (19 – 64 yrs) Geriatric (65 yrs & older) Nonage Specific Task (N/A) Population Bariatric Patients: BMI greater than 40, or greater than 35 with weight-related comorbidities Patient with exceptional communication needs Patient with developmental delays Patient at the end of life Patient under isolation precautions All Populations

Requirements

Knowledge of billing procedures and Insurance verification
Data Entry
Familiar with Managed Care Plans and Referral Process
Knowledge of ICD 10 Codes
Extensive Medical Terminology
Extensive Organization Skills
Must have a pleasant manner
Ability to assist Clinical Staff when required
Ability to manage and complete work assigned by several staff members
Must be flexible
One or more years experience in a medical office environment required.
High School Diploma or GED equivalent required.
A diploma from an Accredited Medical Assistant school also required.

Responsibilities

Ensure that the medical assistants work together as a team
Ensure that medical assistants are completing their assigned tasks
Assign tasks to medical assistants under the supervision of the Health Center Administrator
Communicate staff concerns to the Practice Manager
Responsible for providing coverage for other sites in all aspects when needed
Responsible for all front Desk Functions in a Primary Care setting
Schedule Appointments
Schedule specialty and ancillary appointments
Answer Phones
Responsible for patient registration data entry
Verify insurance
Daily Batching of encounter forms
Follow up for reports from specialists
Assist Providers and Clinical staff as needed
Assist patients as needed
Review patients' charts and encounter forms for completion
Scan Reports to the EHR
Ensure that Prescription refill and voicemails are retrieved daily
Responsible for Patient Flow through the Lab
Triage patients, including Blood Pressure, Weight, Height, Pulse, and Temperature
Administer Injections, Immunizations, and Venipuncture according to orders in the EH.R
Extensive medical terminology
Maintain inventory for the lab and order as needed.
Maintain immunization logs and report any discrepancies
Follow up on lab discrepancy reports
Assist with training MA/MRs as needed
Other duties as assigned
Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
Comply with Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.
Adhere to all PHMC Policies and Procedures.
Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.