Certified Diabetes Educator, Endocrinology

Mass General Brigham • Salem, MA

23h • $31 - $45 • Onsite

About The Position

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Endocrinology and diabetes care in available in Danvers for patients with conditions related to endocrinology, diabetes and metabolism. These conditions include: cholesterol disorders, calcium disorders, diabetes, hypertension, pituitary disorders, menopause, metabolic disorders, osteoporosis, and thyroid disease. The ideal candidate will be highly collaborative, patient-care oriented, and flexible in supporting the Endocrinology line of service across various aspects of care. This role will work closely with the dietitian team and primarily support patients of the Endocrinology providers. The position will report to the Site Manager while also collaborating with the Medical Director and the Endocrinology leadership team. In addition, the individual will partner closely with the Primary Care team to ensure coordinated, comprehensive patient care. Job Summary We are seeking a full-time 40-hour Diabetes Educator to support our Endocrinology department. The Diabetes Educator will support our practice across three locations: 104 Endicott Street, Danvers; 331 Highland Avenue, Salem and 2 Corporation Way, Peabody. The schedule will consist of five 8-hour shifts between the hours of 8:00 AM and 5:00 PM, Monday through Friday. This position will rotate between the three sites, with two days per week at one location, two days at another, and one day at the third location, providing support where needed across the practice. The Diabetes Educator is responsible for providing comprehensive education and support to patients living with diabetes. This role focuses on promoting self-management skills to improve health outcomes while working collaboratively with healthcare teams to develop and implement individualized care plans and diabetes management programs.

Requirements

• Associate's Degree Related Field of Study required
• Certified Diabetes Educator [CDE/CDCES] - Certification Board for Diabetes Care and Education required
• Experience in health and nutrition related to diabetes education, counseling, or related role 2-3 years required
• Strong knowledge of diabetes pathophysiology, management strategies, and treatment options.
• Excellent communication and interpersonal skills to effectively educate and support patients and families.
• Ability to work collaboratively within a multidisciplinary healthcare team.
• Proficiency in using educational tools and technology to enhance patient learning.

Nice To Haves

• Bachelor's Degree Related Field of Study preferred
• Master's Degree Related Field of Study preferred
• Several years experience in diabetes management, including providing CGM & insulin pump starts & other technical aspects of DM care
• Experience in program administration, with familiarity (or a willingness to learn) of the ADCES/Medicare auditing processes, quality metrics, billing requirements, etc.
• Someone who is able to advance the program both with internal (endo team, PCP's, etc.) and external (patients, accrediting agents, etc.) stakeholders.
• Familiarity with running an accredited diabetes program

Responsibilities

• Conduct thorough assessments to identify patients’ educational needs and readiness for diabetes self-management learning.
• Develop and implement personalized education plans covering key aspects such as medication management, nutrition, physical activity, and blood glucose monitoring.
• Lead group education sessions focusing on diabetes management, prevention, and lifestyle modifications.
• Design and distribute educational materials and resources to enhance patient comprehension and engagement.
• Provide ongoing emotional support and counseling to patients and their families, addressing psychological challenges associated with diabetes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree