Certified Clinical Medical Assistant (CCMA)

Umpqua Health•Roseburg, OR

22h•Onsite

About The Position

About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. CERTIFIED CLINICAL MEDICAL ASSISTANT (CCMA) DEPARTMENT UHNC - Umpqua Health Newton Creek Clinic STATUS Full Time Non-Exempt position SCHEDULE Shifts may be 4 – 10-hour shifts per week, or 3 – 12-hour shifts per week Shifts depending on clinic needs, UHNC is open Monday through Saturdays - 7:00am – 7:00pm LOCATION Onsite position (occasional travel as required) This position is only open to applicants residing in Roseburg or surrounding locations within commuting distance. SALARY Wage Band 13: $ 45,765 - $51,485 Salary is dependent upon skills, experience, and education. Generous benefit packages including Vacation PTO, Sick Leave, Federal Holidays, and Birthday leave. Health, Vision, Dental Insurance 401k with a company match Vested for retirement immediately! Other company sponsored benefits Gym Membership Reimbursement through our Fitness Reimbursement Program tuition reimbursement, and more. POSITION PURPOSE The Certified Clinical Medical Assistant (CCMA), has some experience working alongside providers, offering assistance in the delivery of primary health care, behavioral health and patient care management. The Medical Assistant is instrumental in helping patients feel at ease in the office as they are the initial point of contact and often explain the provider instruction. CCMA will play a central role in the clinic’s goal to achieve and maintain Patient Centered Primary Care Home (PCPCH) recognition and optimizing electronic health records and other Health Information Technology.

Requirements

High school diploma or equivalent
One of the following certifications are accepted and required at the time of hire: Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association (NHA); Nationally Certified Medical Assistant (NCMA) by NCCT; Certified Medical Assistant (CMA) by the AAMA; or Registered Medical Assistant (RMA) by AMT
Basic Life Support for the Healthcare Provider (BLS) certified by American Heart Association (AHA)or obtained within 3 months of hire.
Ability to communicate clearly and effectively with physicians, patients and co-workers, both written and verbally.
Proficient computer skills, including MS Office suite.
Knowledge of medical practice and patient care, 1-2 years relevant experience.
All vaccinations up to date including but not limited to hepatitis, MMR, tetanus etc.
Covid vaccine preferred or approved medical or religious exemption on file
Skills in taking vital signs.
No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid)

Nice To Haves

Ability to react calmly and effectively in emergency situations.
Experience working with different communication styles
Bi-lingual translation or translation capabilities
Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
Experience working on a diverse team with different communication styles.
Bi-lingual translation or translation capabilities a plus

Responsibilities

Prepares & organizes patient's office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) & order entries are ready for clinician review prior to appointment time.
Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) & objective (e.g. vital signs, height, weight, etc.) data related to patient's reason for visit (i.e. chief complaint, presenting symptoms or procedure).
Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify & address health maintenance/care gaps with patient & alerts clinician on those that require his/her attention.
Recognizes signs & symptoms of common medical illnesses, abnormal versus new/existing & reports to clinician.
Alerts clinician on signs & symptoms requiring immediate attention & respond to directions per clinician
Prepares patient for actual visit/procedure prior to clinician's exam during rooming-in process.
Assures exam/procedure room contains appropriate supplies, equipment, forms & educational materials are available & ready for use during visit/procedure.
Checks equipment are in safe working order & cleans room after use.
Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician.
Use Electronic Medical Records and other information systems to document all pertinent data & outcomes of patient care according to standardized procedures & policies such as & not limited to the use of SBAR
Updates historical clinical data gathered in the electronic medical record.
Assists with the discharge process.
Instructs patients and family regarding medications and treatment instructions given by a physician.
Applies splints or dressings as instructed by physician.
Arranges laboratory services.
Performs diagnostic tests, therapies & procedures within scope of authorized duties competently & with maintenance of proficiency according to: a) specific department standards on core clinical tasks (see department's list of core skills); b) application of knowledge & skills appropriate to developmental age of patient; and c) established policies such as & not limited to patient safety, aseptic & sterile techniques & infection control.
Examples of categories of clinical tasks are as follows: Screening tests, diagnostic tests, medication administration, and vaccinations/immunizations as instructed by physician or other licensed provider
Comply with organizations internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations.

Benefits

Generous benefit packages including Vacation PTO, Sick Leave, Federal Holidays, and Birthday leave.
Health, Vision, Dental Insurance
401k with a company match
Vested for retirement immediately!
Other company sponsored benefits Gym Membership Reimbursement through our Fitness Reimbursement Program tuition reimbursement, and more.

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