Certified Clinical Medical Assistant (CCMA)

Umpqua Health • Roseburg, OR

1d • Onsite

About The Position

The Certified Clinical Medical Assistant (CCMA), has some experience working alongside providers, offering assistance in the delivery of primary health care, behavioral health and patient care management. The Medical Assistant is instrumental in helping patients feel at ease in the office as they are the initial point of contact and often explain the provider instruction. CCMA will play a central role in the clinic’s goal to achieve and maintain Patient Centered Primary Care Home (PCPCH) recognition and optimizing electronic health records and other Health Information Technology.

Requirements

• High school diploma or equivalent
• One of the following certifications are accepted and required at the time of hire: Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association (NHA); Nationally Certified Medical Assistant (NCMA) by NCCT; Certified Medical Assistant (CMA) by the AAMA; or Registered Medical Assistant (RMA) by AMT
• Basic Life Support for the Healthcare Provider (BLS) certified by American Heart Association (AHA)or obtained within 3 months of hire.
• Ability to communicate clearly and effectively with physicians, patients and co-workers, both written and verbally.
• Proficient computer skills, including MS Office suite.
• Knowledge of medical practice and patient care, 1-2 years relevant experience.
• All vaccinations up to date including but not limited to hepatitis, MMR, tetanus etc. Covid vaccine preferred or approved medical or religious exemption on file
• Skills in taking vital signs.
• No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid)

Nice To Haves

• Ability to react calmly and effectively in emergency situations.
• Experience working with different communication styles
• Bi-lingual translation or translation capabilities
• Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
• Experience working on a diverse team with different communication styles.
• Bi-lingual translation or translation capabilities a plus

Responsibilities

• Prepares & organizes patient's office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) & order entries are ready for clinician review prior to appointment time.
• Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) & objective (e.g. vital signs, height, weight, etc.) data related to patient's reason for visit (i.e. chief complaint, presenting symptoms or procedure).
• Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify & address health maintenance/care gaps with patient & alerts clinician on those that require his/her attention.
• Recognizes signs & symptoms of common medical illnesses, abnormal versus new/existing & reports to clinician.
• Alerts clinician on signs & symptoms requiring immediate attention & respond to directions per clinician
• Prepares patient for actual visit/procedure prior to clinician's exam during rooming-in process.
• Assures exam/procedure room contains appropriate supplies, equipment, forms & educational materials are available & ready for use during visit/procedure.
• Checks equipment are in safe working order & cleans room after use.
• Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician.
• Use Electronic Medical Records and other information systems to document all pertinent data & outcomes of patient care according to standardized procedures & policies such as & not limited to the use of SBAR
• Updates historical clinical data gathered in the electronic medical record.
• Assists with the discharge process.
• Instructs patients and family regarding medications and treatment instructions given by a physician.
• Applies splints or dressings as instructed by physician.
• Arranges laboratory services.
• Screening tests, diagnostic tests, medication administration, and vaccinations/immunizations as instructed by physician or other licensed provider
• Comply with organizations internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations.

Benefits

• Generous benefit packages including Vacation PTO, Sick Leave, Federal Holidays, and Birthday leave.
• Health, Vision, Dental Insurance
• 401k with a company match
• Vested for retirement immediately!
• Other company sponsored benefits
• Gym Membership Reimbursement through our Fitness Reimbursement Program
• tuition reimbursement, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED