Certified Animal Rescue Responder

American Humane•Palm City, FL

85d•$60 - $80•Hybrid

About The Position

American Humane Society (AHS) is seeking experienced Certified Animal Rescue Responders (CARR) to join the organization’s Rescue program. This position must be based at or near one of AHS Rescue program’s operating bases in Florida and reports directly to the Director, Rescue Operations. American Humane is committed to fostering a welcoming workplace. As we seek to fill this position, we highly encourage high-performing applicants from all backgrounds to apply For nearly 150 years, American Humane Society has led the way in protecting animals and strengthening the bonds between animals and people. We respond first when animals need rescue, shelter, or protection. Through our groundbreaking programs – from our “No Animals Were Harmed®” certification in Hollywood to our farm and conservation welfare standards – we set the highest level of care and compassion in animal protection. Working at American Humane Society means being part of something bigger. With offices in Washington, D.C., Los Angeles, and Palm Beach, we provide a supportive, professional environment where your work makes a real difference in animals’ lives. Position Summary: The Certified Animal Rescue Responder is a core member of the American Humane Society (AHS) Rescue team, responsible for planning and executing disaster response efforts for animals and providing mutual aid resources to law enforcement, national, tribal, state and local entities, with large-scale animal cruelty investigations. This critical role involves managing and deploying the fleet, equipment, and supplies to ensure readiness for rapid response, including overseeing logistical operations, leading special projects, acquiring necessary resources, and fostering partnerships through networking, training, presentations, and mutual aid responses.

Requirements

Demonstrated expertise in managing logistics and providing resource support.
3 to 5 years of animal handling experience is strongly preferred; if not, a willingness and ability to complete an animal handling course within 90 days of hire is required.
A high school diploma or equivalent is required; a bachelor’s degree, technical training, or equivalent experience – such as RVT, FEMA employee/reservist, or animal control/humane officer – is strongly preferred.
Direct experience with vehicles, trailers, and heavy equipment, including inspecting equipment, hooking up or pulling a trailer, or a willingness and ability to learn.
At least 1 year of experience with emergency response situations is preferred.
Has completed or is willing to complete Incident Command System 100, 200, 700, 800, ICS 300, and 400 within 90 days of hire.
Field qualified for Animal Search and Rescue, or the willingness and ability to achieve qualification within one year.
Skilled in fostering collaborative relationships and showing diplomacy with various groups, including volunteers, first responders, emergency management officials, government agencies, animal rescue organizations, and the general public.
Demonstrates a professional demeanor and appearance, even in high-stress situations.
Proven ability to deliver concise, articulate, and meticulously detailed briefings to senior leadership and partner agencies.
Demonstrates high integrity, sound judgment, and discretion while maintaining confidentiality.
Outstanding interpersonal skills with the ability to listen actively, remain flexible, and shift priorities as needed.
Strong interpersonal and verbal and written communication skills.
Self-motivated and capable of working independently while embracing a collaborative approach and effectively contributing to a team.
Proven ability to make effective and timely leadership decisions in crises.
Proficiency in Microsoft Office applications including Outlook, Teams, Word, Excel, and PowerPoint; should be at ease with learning and utilizing new technology.
Must be comfortable working with animals, including dogs, cats and horses.
Must be able to fulfill physical requirements for rescuing animals in cases of cruelty and disaster, which include bending, lifting, pushing, pulling, standing for extended periods, swimming, performing fine manipulation with hands, walking, and navigating various terrains, among other tasks.
Must be capable of completing the Wildland Fire Moderate Pack Task (a 2-mile walk with a 25-pound pack in under 30 minutes) as a minimum standard of fitness.
Lift 70 pounds or more occasionally.
Possible exposure to hazardous conditions, including but not limited to fire, flood, hazardous materials, and compromised structures.
Exposure to possible animal hazards like bites and zoonosis.
It may require immunizations such as Hepatitis A, B, Rabies, and Tetanus.
Must be comfortable handling distressed animals.
Will regularly be required to: Look at and work on a computer screen for extended periods of time, and Talk, hear and exchange information over the telephone, virtually and in person.

Nice To Haves

A Class A commercial driver’s license (CDL) is advantageous but not mandatory.
Familiarity with various emergency service organizations and their functions, such as the State Office of Emergency Management, State Veterinary Offices, the U.S. Department of Agriculture (USDA), Urban Search and Rescue (USAR), and the Federal Emergency Management Agency (FEMA), is a plus.
Demonstrated skills and experience in successfully delivering group and individual training and instruction are preferred.

Responsibilities

Deploy during disasters and assist law enforcement in large-scale animal cruelty cases.
Provide care to rescued animals and manage field logistics (travel, shelter, supplies).
Lead and support Reserves (volunteers/contractors) before, during, and after responses.
Coordinate with Incident Command and make timely decisions on personnel and resources.
Track deployment resources and contribute to after-action reports.
Support communications by capturing stories and visuals for fundraising and public awareness.
Oversee logistics planning and execution, including fleet, equipment, and supply readiness.
Ensure compliance with registration and licensing requirements (DOT/local/state).
Maintain and inventory assets at national operating bases.
Coordinate contract drivers and manage service contracts (roadside, fuel, inspections).
Operate vehicles, trailers, clinics, and boats safely.
Support procurement and resource planning for future deployments.
Build and maintain partnerships with regional and national agencies.
Develop and maintain MOUs in key disaster-prone areas.
Track cruelty cases and seek partnership opportunities for response efforts.
Monitor weather, public health, and cruelty reports.
Share relevant alerts with the Rescue team to aid preparation and decision-making.
Deliver trainings and presentations to the public and partner agencies.
Coordinate and promote training for Reserves, first responders, and volunteers.
Keep training materials current and aligned with AHS branding and mission.
Represent AHS at public events and actively recruit new volunteers.
Provide regular updates and reports to leadership.
Support internal communication and content development related to training and response.
Reinforce the mission and values of American Humane Society in all public-facing effort
During response and non-response periods, provide regular reports, information, and data to leadership and internal stakeholders, including AHS’s Communication and Development teams.
In coordination with the full Rescue team, promote, plan, and deliver emergency response and sheltering training tailored for Reserves (volunteers and contractors), the general public, first responders, and other interested participants.
Ensure that AHS Rescue’s training programs and materials are up-to-date, effective, and approved by the Communications team in accordance with the organization’s mission and branding standards.
Actively recruit and promote AHS Rescue Reserve volunteer program participation.
Represent AHS at selected public events, embodying the organization's mission and values.
Serve as the Rescue team’s primary onsite representative at the American Humane Society Sanctuary in Palm City, FL, welcoming guests, donors, and community members with professionalism and warmth.
Engage donors and supporters during visits, ensuring a positive and mission-aligned experience.
Working in collaboration with Sanctuary staff, Development team members and other relevant staff, accept and process in-kind donations from the public and partners as needed, working with Development to ensure appropriate acknowledgments are provided and ensuring items are handled according to Sanctuary procedures.
Interact regularly with volunteers, providing guidance, support, and helping to foster a welcoming and inclusive environment.
Maintain a consistent and visible presence in the surrounding community and throughout southern Florida to support daily operations, serve as a point of contact, and represent the organization to the public.
Coordinate with Sanctuary staff to ensure the facility is visitor-ready and operations are aligned with organizational standards of care and professionalism.