Certification Specialist - Walnut Park

CRM Residential•Philadelphia, PA

12d•$25•Onsite

About The Position

CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day. Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference. What You’ll Get To Do: The Rec ertification Specialist will receive general supervision and direction from the Community Manager. The Recertification Specialist will comply with established policies and authorized approval. Recertification Specialist responsibilities include, but are not limited to the following:

Requirements

High School diploma or equivalent education required. 3-4 years of experience can offset minimum educational requirements for this position.
1-2 years of certification experience required
HUD experience required
Must have experience with recertifications, RealPage OneSite, and inspections
The position requires effective oral and written communication skills
Proficiency in Microsoft Office (Excel and PowerPoint in particular)
Ability to work with a variety of people and make them feel comfortable quickly
Must be able to multi-task
Ability to work independently and as part of a team
Passion for building and engaging communities
Valid driver's license and reliable transportation
Ability to work any scheduled hours as well as additional hours needed to complete the job
The position requires effective oral and written communication skills
Strong customer service skills required
Must have strong organizational and time management skills

Responsibilities

Resident selection and orientation in accordance with the Resident Selection Plan
Assist with the leasing of vacant apartments in an expeditious manner per company policy striving for 100% occupancy
Handle the timely recertification and interim recertifications of residents in accordance with HUD regulation and Low-Income Housing Tax Credit Program
Maintain the waiting list book and keeping it up to date in the computer following HUD regulations
Assist with the development of goals and objectives for the property
Maintain resident files according to policy outlined in CRM’s Occupancy Manual
Assist Property Manager in preparation of various file reviews such as: Management Review Mortgagee Inspection
Accept daily resident requests and write up corrective work orders as directed by the Maintenance Plus program
Daily management of office duties
Maintain an open office at prescribed times
Immediately handle daily work orders that come in
Take applications for prospective residents
Compute applications for eligibility, with supporting documents
Send out billing notices
Greet in-coming guests, respond to mail and handle all incoming telephone calls
Maintain a professional demeanor
Attend required trainings
In absence of the Community Manager, enforcement of the lease and the rules and regulations
Completion of all required reports as directed by various departments of CRM Residential
Required to observe all federal and local Fair Housing Laws
Perform other related duties, as assigned

Benefits

Comprehensive Health Coverage
Retirement Savings with employer contribution
Bonus Potential
Paid Time Off (PTO)
Company Paid Holidays
Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.

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