Certification Specialist

Indiana Wesleyan University•Marion, IA

1d•Onsite

About The Position

The Certification Specialist serves as the lead within the Registrar’s Office for NAIA athlete certification, ensuring compliance with eligibility requirements under the authority of the Registrar. This role also supports student eligibility monitoring for graduation, assists with graduate certification, and acts as a school certifying official for military students. The position requires strong collaboration with the Athletic Office, Faculty Athletic Representative, and various university departments to ensure seamless processes for students.

Requirements

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Must have a love for details
Must have the ability to manage multiple processes simultaneously
Strong communication and interpersonal skills to interact effectively with students, faculty, staff, and external agencies

Nice To Haves

Bachelor’s degree preferred
Experience in higher education, student services, or registrar-related functions preferred
Proficiency in relevant student information systems and databases preferred

Responsibilities

NAIA Athlete Certification: Serve as the lead in the Registrar’s Office for NAIA athlete certification
Ensure compliance with NAIA eligibility rules and regulations
Act as a liaison between the Athletic Office and the Faculty Athletic Representative to facilitate athlete certification
Graduation & Degree Certification: Monitor student eligibility for graduation and assist in the certification of graduates
Provide graduation information to students and university departments as needed
Assist in verifying that graduates have met all degree requirements prior to awarding diplomas
Support large-scale events such as Student Registration, Commencement, and other university programs
Military & Veteran Student Certification: Serve as a School Certifying Official for military students
Process VA certifications for education benefits for students enrolled in IWU-Marion programs
Manage Tuition Assistance processing for military students
Provide general advising on military education benefits, ensuring students understand available resources (excluding academic advising)
Assist in maintaining and updating content on the military/veteran portal site to ensure accurate and helpful information
Maintain a working relationship with the State Veteran’s Administration office, assisting with audits and responding to inquiries
General Office Support & Collaboration: Cross-train in other Registrar’s Office functions to serve as a backup as needed
Assist with answering phones, directing calls, and providing general information to students, faculty, and staff
Perform other duties as assigned