Certificate Programs Specialist
About The Position
The Certificate Programs Specialist provides support for GCSAA’s growing portfolio of certificate programs such as, the Greenkeeper Certificate Program, the Spray Technician Certificate (launching soon), the Assistant Superintendent Certificate Series (ASCS) and the Equipment Manager Certificate Program (EMCP). Position will manage participant records, progress tracking, assignments, completions, recognition, and reporting for all certificate programs while maintaining a high-quality experience for participants, reliable program execution and responsive customer service. Position will manage renewals for Certified Golf Course Superintendent program. About GCSAA The Golf Course Superintendents Association of America (GCSAA), is a non-profit, membership-driven association with 21,000+ members in 78 countries and 90 employees whose mission is serving its members, advancing their profession, and improving communities through the enjoyment, growth and vitality of the game of golf. Our mantra is simple: Everyone paddles. Hourly pay rate $21.00 - $22.00 per hour. In addition to GCSAA’s attractive compensation/benefits package, we also provide generous paid leave, a hybrid work schedule (3 days in office) and allow for community involvement opportunities. If you are someone who is dedicated to making a difference and enjoys a team-oriented environment, GCSAA is for you. From year-round casual attire to staff fun events and wellness incentives, we place a great value on our team members. Applications will continue to be received until the position is filled. Individuals from historically underrepresented groups are highly encouraged to respond. Apply online at: https://www.gcsaa.org/who-we-are/careers-at-GCSAA . If you need assistance applying, please email [email protected] . GCSAA promotes a welcoming and inclusive environment and is proud to be an EOE.
Requirements
- Minimum two years’ experience in a support role within a professional office environment
- Exceptional professional customer service skills with a strong focus on responsiveness
- Strong writing, editing and communication skills required
- High attention to detail to provide accurate work
- Ability to manage multiple projects concurrently and prioritize work effectively in a fast-paced environment
- Highly proficient in Microsoft Office products (PowerPoint, Excel, Word, Outlook, etc.) with ability to learn new web platforms, applications, and databases easily
- Basic math and budget reconciliation skills needed
- Ability to travel to the annual GCSAA Conference & Trade Show essential
- High school diploma required
Nice To Haves
- Experience with database management, tracking systems or learning management systems preferred
- General knowledge of membership associations, the game of golf or the golf course management profession desired, but not required
- Associate’s or Bachelors’ degree highly desired
Responsibilities
- Manage participant records, progress tracking, assignments, completions, recognition, and reporting for all certificate programs
- Maintaining a high-quality experience for participants
- Reliable program execution
- Responsive customer service
- Manage renewals for Certified Golf Course Superintendent program
Benefits
- attractive compensation/benefits package
- generous paid leave
- hybrid work schedule (3 days in office)
- community involvement opportunities
- year-round casual attire
- staff fun events
- wellness incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
