CEP Person-Centered Plan Specialist

Abilities Network Inc•Towson, MD

3h•$21•Remote

About The Position

Are you passionate about helping others and creating inclusive communities? Do you have strong organizational skills and want to make a meaningful impact in the lives of individuals with neurodiversity? Join Abilities Network, a multiple-year winner of the Baltimore Sun's Top Workplace Award! We are currently seeking a Person-Centered Plan (PCP) Specialist to join our team! In this role, you will be responsible for supporting the coordination of services for up to 75-80 people within our Washington/Frederick and Western Maryland counties. The PCP Specialist facilitates the development of service plans that reflect individual’s unique strengths, needs, preferences, and aspirations. The PCP Specialist works to ensure the timely completion of all PCPs on their assignment list. As well as works closely with regional teams to review usage of services as they create and revise plans as needed to match trends, and needs of people served. This position is also expected to support the overall operation of Abilities Network when needed. Certain tasks may be asked that do not fall into the essential functions of this job.

Requirements

Degree in human services, social work or related field required
Minimum 3 years of experience working with adults with intellectual and developmental disabilities
Valid driver’s license and access to reliable transportation
Must carry a minimum of $50,000 Automobile Liability Insurance.
Excellent understanding of time management.
Proficiency with Microsoft Office Suite and ability to learn internal software systems
Proficient in written and oral communication skills, and the ability to interact appropriately with individuals and partners at all levels.

Responsibilities

Collaborate with individuals, families, and professionals to create personalized Person-Centered Plans (PCPs) that reflect strengths, needs, and goals.
Engages with Coordinators of Community Services (CCS), other service providers, and DDA on a routine basis to keep PCPs moving forward, following up on any errors and working with teams and leadership to resolve issues.
Collaborates with Regional Services Managers and Director of Outreach regarding new admissions ensuring the accurate service authorization requests and development of PCP related goals that were discussed during the intake process
Ensure all PCPs are completed on time and meet state and agency requirements.
Track plan development and implementation using internal systems and LTSS.
Troubleshoot and resolve issues related to PCP approval delays and billing exceptions.
Review service utilization trends to align requested supports with actual needs.
Stay current on services under Community Pathways and Community Supports Waivers.
Monitor PCP documentation, clarification requests, and review timelines.
Demonstrate understanding of Abilities Network’s mission and values in daily work.