Centralized Services Manager

Maricopa County•Phoenix, AZ

3d•$73,000 - $115,500

About The Position

About The Position: The Centralized Services Manager maintains extensive business knowledge and a comprehensive understanding of the activities of the Warehouse, Copy/Print Services, and the financial activities of the Judicial Branch. Charged with overseeing personnel and operational execution across these domains, the Manager assumes responsibility for orchestrating the functionality of the Warehouse, Copy/Print services, and designated financial personnel. This entails delving into detailed analysis, conducting thorough research, and delivering insightful reports, alongside spearheading initiatives aimed at enhancing cost-effectiveness and operational efficiency to support Centralized Services and Judicial Branch Finance. About The Superior Court: The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Requirements

Bachelor’s degree in Accounting, Business, Finance, Public Administration, Data Science, or a closely related field
Three (3) years of increasingly responsible administrative experience, one (1) of which must include professional analytical experience in business, public administration, budget, or finance.
OR Combined education and experience qualifications: Other combinations of post-secondary education and advanced finance experience may be considered in substitution for education or experience on a year-for-year basis. Required professional analytical experience is not substitutable.
Knowledge of: Research methods, data analysis, and reporting techniques
Principles and practices of budget development and management in the public sector
Principles and practices of governmental accounting and reporting
Extensive knowledge of standard Microsoft Office software
Fundamentals of workflow and data management systems
Skill in: Fostering effective working relationships with staff
Conflict resolution and performance management
Microsoft Office products; Excel – expert level required
Troubleshooting, automating, and improving functionality and reuse of software solutions
Planning, organization, and process improvement techniques and principles
Strong analytical skills
Strong attention to detail
Personal initiative and self-directed learning
Ability to: Research and analyze complex data
Prepare reports, charts, and accompanying memoranda for variety of projects
Manage a variety of tasks in a fast-paced environment
Think critically and independently to identify problems and develop solutions
Clearly communicate both verbally and in writing
Develop and maintain positive and productive working relationships
Identify and integrate technology solutions to improve business operations
Configure and/or manage off-the-shelf/hosted software solutions of moderate complexity

Nice To Haves

Experience in Administration, Finance, or Budget in Maricopa County, Judicial Branch in Maricopa County, or a related justice system agency
Experience supervising staff
Experience in the following software: Microsoft Power BI Experience; SQL Reporting Services and/or Microsoft Access Experience; Workflow/Logistics Management Software Experience; Business Objects Reporting Software; InfoAdvantage Business Objects; and CGI

Responsibilities

Leads transitional efforts that affect any or all units in the finance department.
Designated problem solver for issues in the department.
Administrator and point of contact for complex software in the finance department and the Judicial Branch (PowerAutomate, Microsoft Access, ServiceNow).
Conducts professional level research, analysis, planning, development, and implements departmental projects typically in one or more of the following areas: technology/business integration, strategic planning, departmental programs, financial operations, policies, and/or procedures
Manages customer-focused operations of the Warehouse and Copy/Print Services and related functions for the Judicial Branch.
Oversees operations to ensure timely and high-quality services that are critical to daily functioning of the Judicial Branch.
Oversees and manages daily operations of the Warehouse which includes, procurement of inventory, receiving inventory, documentation, delivery, and auditing.
Ensures on-site inventory details are maintained at all times and oversees annual audit of inventory and dollar value.
Manages, coordinates, supervises, and provides leadership to staff including interviewing/selecting employees; coordinating and assigning work; establishing performance measures, goals, objectives, and priorities; evaluating work performance; providing feedback, direction and guidance; and keeping staff informed of new or revised information.
Develops and implements high-level projects and goals using independent judgement.
Develops process improvements to streamline and improve efficiencies including the use of technology resources to manage inventory and improved security protocols for receiving and returning inventory.
Measures and analyzes business needs and evaluates service results to make recommendations for operational improvements and resolves complex and potentially sensitive work issues.
Establishes policies and operating procedures.
Ensures compliance with procedures for staff using heavy equipment and chemicals to maintain a safe working environment and to acquire and maintain required safety certifications.
Oversees the production of legally significant forms for use throughout the Judicial Branch.
Oversee and/or manage special projects, as assigned, prepare comprehensive reports, and provide recommendations to department management.
Ensure, as directed, that departments’ funding allocations are spent appropriately and reported accurately in accordance with all grant, County, and department criteria, policies and procedures.
Prepare and distribute monthly, quarterly, semi-annual, and annual reports for departments’ General Fund, Detention Fund, grants, and special revenue accounts, as directed.
Support Financial Operations department.
Provide training and/or direct the work of assigned staff and less senior employees.
May also participate in other financial functions as needed.
Analyze and review departments’ monthly expenditures to budget and advise the Director and/or Managers in the Financial Operations Unit, as well as the appropriate department managers of possible corrective actions.
Assist with the offline forecasting processes and data entry of revenue and expenditure projections into the Performance Budgeting system.
Assist with the Judicial Branch annual budget preparation, to include data entry into the Performance Budgeting system, for the departments’ General Fund, Detention Fund, Probation Fees accounts, grants, and special revenue accounts.
Assist with audit and audit tracking activities.
Assist with procurement related activities.
Review and approve payments through CGI Advantage.