Manager of Centralized Pharmacy Services
About The Position
The Manager, Centralized Pharmacy Services is responsible for the day-to-day supervising, directing, coaching, and motivating the pharmacy team in the Central Fulfillment site setting, ensuring operational efficiency and productivity. The Manager Centralized Pharmacy Services, reporting to the General Manager, will work closely with the IT Specialist, third-party vendors, human resources, company administration, and Production Maintenance Technicians to resolve technical, workflow, that have been escalated with a sense of purpose and urgency. The Manager Centralized Pharmacy Services must continuously evaluate and develop process improvements, quality control, and risk mitigation strategies, to ensure that CF meets production targets and KPIs. The position will be based in Phoenix, AZ. The shift arrangement is aligned to the production shift arrangements. This position is a salaried management role. This is an onsite position.
Requirements
- A minimum of 3 years of Central Fulfillment, retail, mail order, or closed-door Pharmacy experience.
- Licensed Pharmacist in the CF home state.
- Proficiency in MS Office.
- Willingness to travel up to 10% for cross-training and in-person meetings.
Nice To Haves
- Supervisory experience in a pharmacy production line, retail, mail order, or closed-door setting.
- Supervisory experience across a large functional team building, motivating, and maintaining team performance.
Responsibilities
- Provide leadership and supervision for all activities of the functional teams.
- Fully understands the roles of each functional team and how they should work together.
- Hire, train, motivate, develop, evaluate, and manage functional leaders and team members.
- Work well within a team environment with the General Manager, PIC, and other leaders at the site.
- Complies with all company and site policies and procedures.
- Understands and complies with Best Practice Standards and execution by pharmacy staff when the Pharmacist in Charge (PIC) is absent.
- Assist with maintaining the pharmacy system and technologies that facilitate proper counting, conveyance, packaging, and shipping of prescriptions as needed.
- Serve in a leadership role for oversight and other visits.
- Lead the safety program to ensure a Safety-First working environment and culture.
- Work closely with PIC and general manager to facilitate development, evaluation, and maintenance of Standard Operating Procedures (SOP’s) for all operational functions.
- Ensures site compliance for all federal, state, local regulations.
- Become a subject matter expert for production line software/hardware, as well as each functional role.
- Responsible for appropriate triaging of issues and escalations.
- Monitoring and maintaining uptime of automated counting, collating, packaging, and sorting devices, ensuring continuous operation through basic troubleshooting of routine errors as needed.
- Assist with maintaining the pharmacy system and technologies that facilitate proper counting, conveyance, packaging, and shipping of prescriptions as needed.
- Continuously develop process improvements for personnel management, production line efficiency, and overall workflow.
- All activities related to the preparation, verification, dispensing and sale of prescription and pharmacy related products as needed.
- Completes special assignments and other tasks as assigned.
Benefits
- medical
- dental
- vision
- disability and life insurance
- sick pay
- PTO/Vacation pay
- paid holidays
- bereavement pay
- retirement benefits (pension and/or 401(k) eligibility)
- Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
