Centralized Scheduler

White-Wilson Medical Center,P.A.Fort Walton Beach, FL
8dOnsite

About The Position

Responsible for scheduling appointments for new and existing patients.

Requirements

  • High school diploma or GED.
  • Customer service experience.

Nice To Haves

  • One-year experience in the medical setting.

Responsibilities

  • Answers telephones schedule/reschedule and coordinate appointments.
  • Verifies insurance eligibility prior to scheduling a patient.
  • Performs required computer functions applicable to daily operations.
  • Possess a working knowledge of the Electronic Medical Record and the scheduling wizard.
  • Transfers calls to other departments as needed.
  • Possess strong customer service skills.
  • Work on any special scheduling or outreach projects as assigned.
  • Remains proactive regarding provider’s schedules.
  • Consistently displays a positive attitude and a personal commitment to excellence.
  • Remains current on insurance issues and which insurances are accepted by White-Wilson Medical Center.
  • Attends all department meetings and clinic required meetings.
  • Maintains strict confidentiality.
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