Centralized Operations Coordinator
About The Position
OnTrac is hiring a Centralized Operations Coordinator! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. The Centralized Operations Coordinator oversees day‑to‑day yard operations to ensure trailers, equipment, and personnel move safely and efficiently. This role is responsible for maintaining an accurate Yard Management System (YMS), reconciling inbound and outbound trailer statuses, and ensuring proper scheduling coverage for yard coordinators and yard jockey drivers. Success in this position requires strong leadership, clear communication, and the ability to stay organized and calm under pressure. We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. Medical, Dental, and Vision insurance; HSA and FSA options Life and Disability coverage (basic and voluntary) Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance Competitive benefits and 401(k) with company match Referral Bonus Program - Up to $500 per referral! Paid Time Off including Holiday pay Employee Assistance Program & a Safe and clean work environment
Requirements
- High School diploma/GED (Bachelor's Degree preferred)
- Great communication skills (Multilingual preferred - Spanish, Creole/French)
- Dependable, proactive leadership skills and a strong team‑oriented mindset
- Strong organizational skills; ability to work under pressure and follow directions well
- Understanding of loading/unloading trucks and rail cars
- Ability to work with minimal supervision
- Drive to grow into larger operations management responsibilities
Nice To Haves
- Bachelor's Degree preferred
- Multilingual preferred - Spanish, Creole/French
Responsibilities
- Prioritize yard safety: Ensure all yard safety standards and protocols are followed without deviation.
- Manage trailer accuracy: Reconcile the system status of all inbound and outbound trailers to maintain real‑time operational accuracy.
- Maintain the YMS: Oversee the accuracy and proper use of the Yard Management System, ensuring data is current and reliable.
- Support team development: Help solve operational challenges while coaching team members and contributing to future leadership development.
- Ensure full scheduling coverage: Maintain 24/7 scheduling coverage for yard coordinators and yard jockey drivers.
- Drive operational ownership: Stay proactive in identifying process gaps, supporting yard efficiency, and contributing to overall operations improvement.
Benefits
- Medical, Dental, and Vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - Up to $500 per referral!
- Paid Time Off including Holiday pay
- Employee Assistance Program & a Safe and clean work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
