Centralized Billing Technician

Hub International Insurance•East Longmeadow, MA

3d•$20 - $39

About The Position

At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We currently have an opportunity for a Centralized Billing Technician . Overview : The Centralized Billing Technician works as part of a team that supports our agency's service team. This position works closely with Account Managers and is responsible for the accurate execution of the agency bill transacting process which includes help with premium financing, multi-state surplus lines tax reporting, multi-entity billing and resolving accounting discrepancies in EPIC.

Requirements

High school diploma
High degree of accuracy with a good eye for detail
Ability to work in a Team / Shared services environment.
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Self-motivated and proactive

Nice To Haves

Two years of Finance and/or Insurance experience preferred.

Responsibilities

Review policies to confirm correct setup of carrier, commission, and billing/tax information in agency management system.
Agency billing of client invoices within the agency management system using source documents for accuracy.
Prepare and distribute invoices and other work product documents either directly to clients and or to internal staff as directed.
Creation and follow up for premium finance agreements using vendor platform.
Filing of various state surplus lines tax using vendor platform.
Partner with client service team to quickly bring issues to their attention, working to understand the root cause and offering potential solutions.
Resolve all accounting discrepancies as assigned by service team.
Ensure that HUB Workflows are executed through utilization of agency management system in accordance with HUB policies and procedures.
May assist in other special projects as required.
Other responsibilities as assigned by Manager.