Centralized Billing Supervisor

Plante Moran•Southfield, MI

3d•Hybrid

About The Position

Our "we-care" culture prioritizes growth, well-being, and success. Our internal firm services focus on critical business needs, including marketing, internal accounting, and more, to enable and manage growth, leverage resources, and mitigate firm operations. At Plante Moran, we serve clients and provide consultative services. The Plante Moran Centralized Billing Team Lead role is responsible for reviewing and monitoring all invoice proposals generated by their assigned Centralized Billing team members. This role involves close collaboration with the Firm’s Partnership, Job Billers, and Job Managers to ensure timely and accurate invoice preparation and review, which positively impacts the Firm’s net revenue and realization. This role will also lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership.

Requirements

Bachelor’s degree required.
Five (5) years of experience working in a high-volume, fast-paced environment.
Experience with a large ERP system, preferably Workday or similar software.
Working knowledge of electronic billing procedures.
Proficiency in MS Office.
Excellent communication ability.
Ability to foster collaboration across departments and work as a part of a team.
Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English.

Nice To Haves

Bachelor’s degree in fields such as business administration, accountancy, or similar vocations is a plus.
Strong Excel skills preferred.

Responsibilities

Manage, train, and supervise a team of billing specialists to ensure efficient and accurate invoice creation.
Demonstrating understanding of billing and revenue components.
Reviewing and correcting invoices timely and accurately.
Taking ownership of billing procedures, addressing difficult billing matters.
Resolving any issues that may arise from invoice creation.
Managing multiple client and biller relationships.
Assisting with client account reconciliations.
Closely monitoring work in process (WIP) for timely and accurate invoice creation.
Collaborating with other departments to ensure appropriate billing activities.
Supporting data clean-up efforts in our practice management system.
Work diligently and with little guidance to produce error free work.
Communicating effectively with staff throughout all levels of the organization.

Benefits

Robust benefits package.
Health insurance.
Dental insurance.
Vision insurance.
Disability insurance.
Life insurance.
Flexible Time Off.
Various pre-determined holidays.
401(k) plan.
Flexible benefits plans.
Business-related travel expense, lodging, and meal reimbursement for business-related use.
Pension plan (for eligible administrative and paraprofessional staff).
Discretionary bonus plan.
Option to elect health insurance for some contingent staff positions.
Limited paid sick time for some contingent staff positions.