Central Station Operator
About The Position
This is a Part Time role, schedule will be Saturday and Sundays 8:00 am to 4:00 pm Monitors all incoming alarm signals received at the proprietary central station. Properly documents all responses for the alarm in the alarm monitoring software. Verifies validity of the alarm and notifies the proper authorities and/or key personnel based on the type of alarm signal. Provides support to overnight route drivers as needed. ESSENTIAL JOB FUNCTIONS Monitors and processes incoming alarm signals. Provides non-peak hour support to route drivers and Risk Management. Works with technicians and installers in the field to verify alarm signals. Notifies the proper authorities and/or key personnel based on the type of alarm signal processed. Performs code changes on alarm panel for each store location as needed. I have updated this. Properly documents all responses for the alarm in the alarm monitoring software. Interacts daily with stores and distribution center personnel to provide support on arming and disarming their alarm systems. Maintains a professional, courteous, and calm attitude when working with store personnel and other employees of O’Reilly Automotive. Maintains the confidentiality of privileged information entrusted or known by virtue of the position held.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Able to type at least 35 words per minute
- Strong computer skills (Microsoft Word, Excel, email)
- Strong organizational skills, ability to multitask, and detail oriented
- Must have a reliable work ethic
- Must pass a drug screening
Nice To Haves
- 2-3 years of previous office experience
Responsibilities
- Monitors and processes incoming alarm signals.
- Provides non-peak hour support to route drivers and Risk Management.
- Works with technicians and installers in the field to verify alarm signals.
- Notifies the proper authorities and/or key personnel based on the type of alarm signal processed.
- Performs code changes on alarm panel for each store location as needed.
- Properly documents all responses for the alarm in the alarm monitoring software.
- Interacts daily with stores and distribution center personnel to provide support on arming and disarming their alarm systems.
- Maintains a professional, courteous, and calm attitude when working with store personnel and other employees of O’Reilly Automotive.
- Maintains the confidentiality of privileged information entrusted or known by virtue of the position held.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
