Central Scheduler Representative

Baptist Memorial Health CareCollierville, TN
55d

About The Position

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMG system. Performs other duties as assigned.

Requirements

  • 2-3 year of business experience in a healthcare environment.
  • Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency.
  • Skill to write legibly and record information accurately as necessary to perform job duties.
  • Basic computer skills, ability perform basic math computation.
  • Excellent customer service and communication skills.
  • Ability to speak, articulate, and be understood clearly.

Nice To Haves

  • Additional business/college courses preferred.
  • Knowledge of medical terminology preferred.
  • Knowledge of EPIC or other electronic medical records.
  • Front desk clinical clinical scheduling experience preferred.

Responsibilities

  • Provides coordination of patient flow by following established scheduling procedures and protocols.
  • Handles phone calls for all internal and external customers in to the department.
  • Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
  • Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
  • Completes assigned goals.

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What This Job Offers

Job Type

Full-time

Industry

Religious, Grantmaking, Civic, Professional, and Similar Organizations

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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