Central Registration

Atlanta Rehabilitation & Performance Center•Buford, GA

4d•Onsite

About The Position

Atlanta Rehabilitation & Performance Center is a well-established and fastest growing private practice in the metro Atlanta Area since 2000. With 16 private practice clinics, we are dedicated to delivering exceptional therapy services. Teamwork is our cornerstone. Our cohesive group of therapists is passionate about working together to deliver the highest quality care. We understand the importance of creating an environment where clinicians feel valued, heard, and empowered to advance in their careers. Each patient we treat receives the same level of care and attention we would want for ourselves and our own families. We take pride in providing personalized, expert physical therapy services in a welcoming and caring environment. We are currently searching for a Central Registration Representative. This position requires superb customer service skills as well as the ability to multitask. Ideal candidates will enjoy working as part of a team environment, have a love of working with people, and have good organizational and communication skills. Some experience with medical administration is preferred. The position is in person but there is some flexibility on clinic work location.

Requirements

High school diploma
One year office experience or twelve months secondary education which includes clerical training
Experience in an office setting or call center
Experience with medical insurance
Experience in a healthcare office
Must possess strong customer service skills (phone and in person)
Ability to work under deadlines and maintain critical thinking skills
Possess strong interpersonal skills, initiative, and good judgment
Proficient in typing
Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
Highly organized and schedule driven
Flexible with daily tasks

Responsibilities

Responsible for registering all patients before service is rendered
Obtains demographic and financial (insurance) information from all patients and enters information into computer.
Explaining financial obligations to the patient as well as need for services.
Understanding of insurance, billing, and and able to explain details clearly to patients.
Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment