Central Registration Consultant

Yakutat Tlingit Tribe • Yakutat, AK

23d • Onsite

About The Position

Yakutat Community Health Center (YCHC) is issuing this RFP to solicit proposals from qualified consultants to deliver services for the YCHC and for the registration, billing, and revenue cycle staff in Yakutat, Alaska on an on-going basis. The functions noted below must be performed consistently and expertly and include, but are not limited to the following: Set-up. Assist YCHC set up an in-house revenue cycle and central registration model. On-Site Training. Provide comprehensive instruction for registration, billing, and revenue cycle staff on Cerna workflows, documentation accuracy, and process integration on-site at YCHC. Customized Training Manuals. Produce YCHC-specific training manuals and standard operating procedures tailored to align with YCHC’s policies, staffing structure, and compliance requirements. Staffing. Coding and collection staff that will guide the transition from current biller and train and mentor new onsite staff training to become certified coders. Ongoing Support. Provide continued phone and remote consultation to address system or workflow questions, maintain quality standards, and assist with troubleshooting. Post-Implementation Support. Schedule follow-up reviews to occur 90 and 120 days after installation and training to ensure that the new system is functioning as intended and to make process refinements as needed. Optional Refresher Training. Provide additional on-site training as agreed upon after implementation.

Requirements

• The proposer must have a current State of Alaska business license.
• The proposer must certify in the proposal that neither proposer, nor proposer's principals, are presently debarred, suspended, proposed for debarment or suspension, declared ineligible, or voluntary excluded from participating in any federally or state funded programs.

Responsibilities

• Assist YCHC set up an in-house revenue cycle and central registration model.
• Provide comprehensive instruction for registration, billing, and revenue cycle staff on Cerna workflows, documentation accuracy, and process integration on-site at YCHC.
• Produce YCHC-specific training manuals and standard operating procedures tailored to align with YCHC’s policies, staffing structure, and compliance requirements.
• Coding and collection staff that will guide the transition from current biller and train and mentor new onsite staff training to become certified coders.
• Provide continued phone and remote consultation to address system or workflow questions, maintain quality standards, and assist with troubleshooting.
• Schedule follow-up reviews to occur 90 and 120 days after installation and training to ensure that the new system is functioning as intended and to make process refinements as needed.
• Provide additional on-site training as agreed upon after implementation.

What This Job Offers

• Education Level: No Education Listed