Central Intake Coordinator - Hospice

CorsoCare•Milford, MI

11d

About The Position

CorsoCare Hospice Central Intake Coordinator PREVIOUS HOSPICE EXPERIENCE REQUIRED! Full Time - Monday-Friday Location- Milford, MI At CorsoCare we offer: Employee First Benefits: Comprehensive benefits, BCBS, Dental, Vision and HSA! Competitive compensation Company paid Life Insurance Company paid STD and LTD Insurance Generous PTO/Holiday (20 days first year, including your BIRTHDAY!) Tuition Reimbursement-up to $2500 per year Free CEU's Pet Insurance Employee First Culture - YOU BELONG, YOU MATTER! What makes you different, makes us great You are part of a team Your unique experiences and perspectives inspire others A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction Job Description Summary Intake Coordinator: Responsible for managing all aspects of the patient intake process establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes. MUST HAVE HOSPICE EXPERIENCE!

Requirements

MUST HAVE HOSPICE EXPERIENCE!

Responsibilities

Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
Establishes and maintains positive working relationships with current and potential referral sources.
Ensures seamless transition of patients to hospice care by providing direct oversight of patient education and preparation for hospice plan of care initiation, and coordination of care with multiple service providers.
Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
Management of all physician orders required for billing.
Digital Document management of original signed consents and other required documentation
Builds and monitors community and customer perceptions of CorsoCare Hospice as a high quality provider of services.
Gathers, collates, and reports referral statistics including key customer referral trends.
Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs.
Maintains comprehensive working knowledge of CorsoCare Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
Participates in quality assessment performance improvement teams and activities.
Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CorsoCare Hospice.