Center Supervisor
About The Position
As the Center Supervisor, you’ll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers
Requirements
- High school diploma, GED equivalent, or higher education
- 1+ years of experience in supervisory roles
- Ability to lift 50 lbs and stand or walk for extended periods
- Ability to work flexible hours including evenings, weekends, and holidays
Responsibilities
- Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals.
- Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.).
- Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior.
- Donor Experience: Have an eye on the end-to-end donor experience.
- Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards.
- Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations.
- Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed.
Benefits
- Competitive pay + monthly bonus potential
- Significant career growth opportunities in a fast-scaling environment
- Medical, dental, and vision insurance
- Paid time off and company holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
