Center Manager

Westgate Resorts • Lake Park, GA

2d

About The Position

The Center Manager plays a key role in supporting the growth and production of the Corporate Marketing Road Program (CMRP). This position contributes to team performance while fostering positive relationships with Marketing Coordinators, Directors, Location Managers, and other personnel. The CAM assists in supervising staff, managing operations, and ensuring the center meets its sales and service goals.

Requirements

• Integrity
• Passion
• Strong Work Ethic
• High school diploma or GED required; college coursework preferred.
• Previous supervisory or customer service experience strongly preferred.
• Sales experience and knowledge of marketing programs is an asset.

Responsibilities

• Deliver excellent customer service and drive sales performance.
• Act as a liaison between the Center Assistant Manager, Director, and Corporate Marketing Road Program operations.
• Assist with supervision of staff and day-to-day center operations.
• Support recruitment efforts, including interviewing and selecting qualified candidates.
• Ensure the center is fully staffed and provide coverage when needed.
• Supervise and train staff in sales tactics provided by the Corporate Marketing Road Program.
• Maintain current knowledge of and enforce Westgate policies, procedures, guidelines, and training standards.
• Achieve individual and group sales goals/quotas for tours, tickets, and rooms.
• Assist with scheduling, schedule requests, and cash handling procedures; confirm cash amounts and report issues to the Director.
• Maintain supplies and inventory for the location.
• Support employee engagement initiatives to ensure staff remain motivated and productive.
• Ensure the location is clean, organized, and well-maintained.
• Monitor team performance and provide feedback as needed.
• Perform supervisory responsibilities as assigned.

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees