Center Coordinator

Merrimack Autism Consultants LLC•Lowell, MA

9d•$27 - $30

About The Position

Merrimack Autism Consultant is currently hiring for a Center Coordinator. The Center Coordinator is responsible for overseeing the daily operations of an ABA therapy center, ensuring smooth administrative functioning, maintaining compliance with policies and regulations, supporting Behavior Therapist's, and ensuring a high-quality experience for clients and families. This role serves as a liaison between therapists, families, and management to support the overall mission of delivering effective behavioral therapy services. The Center Coordinator will be reporting to the Clinical Director. What does a typical day look like? The Center Coordinator will be working from 10:30am to 6:30pm. Applicants must be available to work an average of 40 hours per week. Rate of pay is between $27-30, based on level of education and years of experience. What will you do? Administrative Operations Oversee day-to-day administrative functions of the ABA center Schedule therapy sessions, staff meetings, and center events Manage and maintain client and staff records, ensuring confidentiality and compliance with HIPAA Monitor and order office and therapy supplies Maintain a clean, organized, and welcoming facility Support coverage for Behavior Therapists Staff Support & Coordination Assist with center orientation, shadowing, and training of new Behavior Therapist's Track staff certifications (RBT, etc), continuing education, and compliance documents Support team communication and morale through regular updates and team-building efforts Client Services Serve as the primary point of contact for client families Coordinate ongoing client communication and assist with scheduling Handle inquiries, concerns, and feedback from families with professionalism and empathy Compliance & Quality Assurance Conduct regular audits of documentation and records for compliance Support clinical team in preparing for audits, site visits, and accreditations Reporting & Communication Generate and submit weekly/monthly reports on center performance, scheduling, and utilization Communicate effectively with leadership and external partners as needed Monthly meetings with Clinical Director Host weekly "town hall" meetings with all Behavior Therapist's What do we offer? Initial and ongoing ABA training to ensure the highest quality services. A chance to make an impact in the lives of families affected with Autism. A supportive work environment with constant feedback. A flexible schedule. Empowering professional growth and leadership opportunities

Requirements

Bachelor's degree in healthcare administration, psychology, education, or a related field (preferred)
2+ years of experience in an administrative or coordinator role, preferably in a healthcare or behavioral health setting
Knowledge of ABA therapy services and terminology (preferred)
Proficiency in scheduling software, EHR systems, and Microsoft Office Suite
Strong organizational, communication, and multitasking skills
You have authorization to work in the US.
Excellent interpersonal and customer service skills
Attention to detail and problem-solving ability
Takes initiative
Organized
Ability to manage confidential and sensitive information
Flexibility and adaptability in managing changing priorities
Experience with implementation of the methods of Applied Behavior Analysis

Nice To Haves

Previous experience working with individuals with developmental disabilities.
Experience in Applied Behavior Analysis is a plus.

Responsibilities

Oversee day-to-day administrative functions of the ABA center
Schedule therapy sessions, staff meetings, and center events
Manage and maintain client and staff records, ensuring confidentiality and compliance with HIPAA
Monitor and order office and therapy supplies
Maintain a clean, organized, and welcoming facility
Support coverage for Behavior Therapists
Assist with center orientation, shadowing, and training of new Behavior Therapist's
Track staff certifications (RBT, etc), continuing education, and compliance documents
Support team communication and morale through regular updates and team-building efforts
Serve as the primary point of contact for client families
Coordinate ongoing client communication and assist with scheduling
Handle inquiries, concerns, and feedback from families with professionalism and empathy
Conduct regular audits of documentation and records for compliance
Support clinical team in preparing for audits, site visits, and accreditations
Generate and submit weekly/monthly reports on center performance, scheduling, and utilization
Communicate effectively with leadership and external partners as needed
Monthly meetings with Clinical Director
Host weekly "town hall" meetings with all Behavior Therapist's